Dana-Farber Cancer Institute
Senior Epic Business Analyst - SER/Cadence
Dana-Farber Cancer Institute, Boston, Massachusetts, us, 02298
Senior Epic Business Analyst - SER/Cadence
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Senior Epic Business Analyst - SER/Cadence
role at
Dana‑Farber Cancer Institute
The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting, and optimizing Epic’s SER (Epic’s provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross‑coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance.
This position is funded through September 2028 with the potential for extension.
Located in Boston and the surrounding communities, Dana‑Farber Cancer Institute is a leader in life‑changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high‑risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physicians/researchers, and we work with amazing partners, including other Harvard Medical School‑affiliated hospitals.
Responsibilities
Submit and resolve issues in accordance with DFCI issue management processes
Serve as the liaison to PeC for the supported business area and participate in PeC BA meetings
Lead small to medium projects that cross over multiple teams within the organization
Use a higher level of experience and grasp of the “big picture” to handle more complex tasks
Provide guidance and training to the Associate Business Analyst
Recommend decisions/solutions to the team and Business Analyst Manager to present to PeC
Participate in vendor and user conferences as directed
Develop and manage project plans for new applications and/or major upgrades/enhancements
Plan and conduct user acceptance testing of complex functionality, upgrades, and fixes
Assist in the guidance/training of Associate and Business Analysts
Research, coordinate, and complete special projects as necessary
Work with other DFCI and PeC teams to research issues and develop solutions, including assessing impacts to other areas
Maintain and promote “best practices” procedures that guide how applications are supported, configured, upgraded, tested, and used
Provide backup support as necessary for key business operational responsibilities
Manage implementation of decisions/solutions with the team
Support Credentialed Training activities as needed
Qualifications
Bachelor’s Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience
Minimum of 5 years of related experience, including revenue cycle experience with healthcare finance systems
Working knowledge of PC applications, e.g., Microsoft Office, Visio
Solid understanding of workflows relevant to the supported business team
Experience developing and integrating business processes
Epic certification(s) desired or required to obtain Epic Certification as outlined by program requirements
Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and the candidate’s relevant experience, skills, and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $91,900 - $119,500.
Equal Employment Opportunity Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Research, Analyst, and Information Technology
Industries
Hospitals and Health Care
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Senior Epic Business Analyst - SER/Cadence
role at
Dana‑Farber Cancer Institute
The Senior Epic Business Analyst - SER/Cadence will serve as a key member of the IS Epic Cadence team, with primary responsibility for supporting, troubleshooting, and optimizing Epic’s SER (Epic’s provider and resource scheduling profiles) issues and advising on key workflows. This role is within the Cadence team and will provide cross‑coverage with Scheduling support and training. The Sr. Analyst collaborates closely with operational stakeholders to translate business needs into scalable Epic solutions and ensures ongoing system reliability and performance.
This position is funded through September 2028 with the potential for extension.
Located in Boston and the surrounding communities, Dana‑Farber Cancer Institute is a leader in life‑changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high‑risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physicians/researchers, and we work with amazing partners, including other Harvard Medical School‑affiliated hospitals.
Responsibilities
Submit and resolve issues in accordance with DFCI issue management processes
Serve as the liaison to PeC for the supported business area and participate in PeC BA meetings
Lead small to medium projects that cross over multiple teams within the organization
Use a higher level of experience and grasp of the “big picture” to handle more complex tasks
Provide guidance and training to the Associate Business Analyst
Recommend decisions/solutions to the team and Business Analyst Manager to present to PeC
Participate in vendor and user conferences as directed
Develop and manage project plans for new applications and/or major upgrades/enhancements
Plan and conduct user acceptance testing of complex functionality, upgrades, and fixes
Assist in the guidance/training of Associate and Business Analysts
Research, coordinate, and complete special projects as necessary
Work with other DFCI and PeC teams to research issues and develop solutions, including assessing impacts to other areas
Maintain and promote “best practices” procedures that guide how applications are supported, configured, upgraded, tested, and used
Provide backup support as necessary for key business operational responsibilities
Manage implementation of decisions/solutions with the team
Support Credentialed Training activities as needed
Qualifications
Bachelor’s Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience
Minimum of 5 years of related experience, including revenue cycle experience with healthcare finance systems
Working knowledge of PC applications, e.g., Microsoft Office, Visio
Solid understanding of workflows relevant to the supported business team
Experience developing and integrating business processes
Epic certification(s) desired or required to obtain Epic Certification as outlined by program requirements
Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and the candidate’s relevant experience, skills, and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $91,900 - $119,500.
Equal Employment Opportunity Dana‑Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Research, Analyst, and Information Technology
Industries
Hospitals and Health Care
#J-18808-Ljbffr