Times Supermarkets
Job Description:
Store Director
Department: STORE MANAGEMENT
Direct Supervisor: DISTRICT MANAGER
FLSA Status: EXEMPT
Starting Rate of Pay: $70,000.00/yr for Honokowai Location (Maui)
Job Summary: The Store Director is directly responsible and accountable for overseeing all aspects of the store that he/she is assigned, namely ensuring that all company directives are executed within expectation with the intent to maximize sales and profitability while simultaneously minimizing expenses and any losses.
Essential Job Duties:
Customer service
Promotes and maintains proper and efficient servicing of customers.
Responsible and accountable for the entire store's profitability
Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards.
Directly trains, develops and supervises the Assistant Store Director, and all department managers.
Indirectly trains, develops and supervises associates through department managers.
Authorized to approve documents and items relating to the operation of his/her store.
Fosters good relationships in the community, and collaborates with business partners.
Ensures that the store complies with the rules/regulations of various government and regulatory agencies.
Directly reviews and controls expenses within the store.
Ensures good communication is maintained between associates, store management, and the retail support center staff.
Fosters a harmonious positive work environment.
Provides a safe and sanitary environment for customers and associates.
Enforces all safety procedures and policies to ensure safe work practices.
Ensures all company programs, philosophies and company image are carried out and maintained.
Provides training, guidance and counseling to store management staff and associates.
Take appropriate loss prevention measures.
Must be proficient in the Computer Generated Ordering System (CGO)
Abide by and enforce all company policies and procedures fairly and consistently.
Other Job Duties:
Recommend changes in procedures, house rules and work methods as necessary.
Recognize and assist in the advancement of qualified associates.
Conduct periodic competitor checks.
Interview prospective applicants according to equal employment opportunity guidelines.
Attend periodic meetings at the retail support center.
Edits or inputs information onto Time Solutions (Time and Attendance program)
Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.
Periodic taking of inventories, downloading inventories, and auditing inventories.
Any tasks as deemed necessary by management.
Physical Requirements:
21 years of age or older (operates heavy machinery) (sell liquor)
Must be able to safely lift 50 lbs unassisted.
Must be able to carry 50 lbs unassisted.
Must be able to push and pull up to 1000 lbs with assistance.
Frequent reaching above shoulders.
Stand for extended periods of time.
Frequently bending, squatting and stooping required during the course of the workday.
Occasionally may need to kneel and crawl, climb ladders and stairs.
Walking for majority of shift.
Requires manual dexterity and eye-hand coordination for various activities.
Mental Requirements:
Accuracy is of primary importance in all aspects of the job.
Detail-oriented.
Organized.
Able to work independently and as a team member.
Able to multi-task.
Resourceful.
Able to act professionally during stressful situations.
Work Hours:
As determined by employee handbook.
On an average, minimum 48 hours/week.
May require working overnight, early mornings, evenings, weekends and holidays.
Occasional longer shifts (10 hours) due to business needs.
Must be able to work at any Times location on the island.
Working Conditions:
Fast-paced environment that may be demanding and/or stressful.
Work done primarily indoors with air conditioning.
Serving area: Cool to room temperature.
Extremely hot and/or cold temperatures: Warehouse/kitchen (100+°F); Chill (35°F)/freezer (-10°F).
Able to successfully deal with a large number of customers and employees.
Equipment:
Box Cutters
Label guns
DSD Unit
Ordering Unit (IOS, Smart gun)
Inventory Unit (Smart gun)
Pallet Jacks
Forklift
Hand trucks
Step stools
Ladders
Cash Registers
Computers
Balers
Flat bed wagons
Conveyor Belts
Potential Hazards:
Working with box cutters
Working with electric‑operated machinery, electric pallet mule
Working near hot pans/serving trays, grill, hot oven, steamer, fryer, etc.
Changes in environmental temperature when working outside and inside and inside of the store as well as in the chill and freezer
Working with chemicals for sanitation
Working near knives, band saws, and slicing machinery
Qualifications:
Education/Training/Experience
Bachelor’s degree or equivalent
Knowledge of business and managerial principles and practices pertaining to general management.
5 years experience as a successful department manager
Experience with strategic planning
Experience with basic human resource management principles and procedures, primarily in the areas of coaching, training and development of supervisory/managerial staff
Experience with basic economic and accounting principles and practices, primarily in the areas of expense/shrink reduction, labor management and profitability.
Experience with office administrative procedures
Proficient in Microsoft office, primarily Word, Excel and Outlook.
Proficient on the usage of email
Communication:
Excellent customer service skills
Ability to effectively communicate with others in English
Good phone etiquette
Possess acceptable written and verbal communication skills in English
Effectively communicate up and down the organization
Other:
Accurately and efficiently complete work in a timely manner
Able to effectively prioritize work
Able to meet deadlines in a short period of time
Able to quickly pick up and follow through with various projects
Troubleshooting/problem‑solving ability
Compensation: Starting rate (as deemed by current pay schedule) or commensurate with experience.
Equal Employment Opportunity Statement: Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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Department: STORE MANAGEMENT
Direct Supervisor: DISTRICT MANAGER
FLSA Status: EXEMPT
Starting Rate of Pay: $70,000.00/yr for Honokowai Location (Maui)
Job Summary: The Store Director is directly responsible and accountable for overseeing all aspects of the store that he/she is assigned, namely ensuring that all company directives are executed within expectation with the intent to maximize sales and profitability while simultaneously minimizing expenses and any losses.
Essential Job Duties:
Customer service
Promotes and maintains proper and efficient servicing of customers.
Responsible and accountable for the entire store's profitability
Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards.
Directly trains, develops and supervises the Assistant Store Director, and all department managers.
Indirectly trains, develops and supervises associates through department managers.
Authorized to approve documents and items relating to the operation of his/her store.
Fosters good relationships in the community, and collaborates with business partners.
Ensures that the store complies with the rules/regulations of various government and regulatory agencies.
Directly reviews and controls expenses within the store.
Ensures good communication is maintained between associates, store management, and the retail support center staff.
Fosters a harmonious positive work environment.
Provides a safe and sanitary environment for customers and associates.
Enforces all safety procedures and policies to ensure safe work practices.
Ensures all company programs, philosophies and company image are carried out and maintained.
Provides training, guidance and counseling to store management staff and associates.
Take appropriate loss prevention measures.
Must be proficient in the Computer Generated Ordering System (CGO)
Abide by and enforce all company policies and procedures fairly and consistently.
Other Job Duties:
Recommend changes in procedures, house rules and work methods as necessary.
Recognize and assist in the advancement of qualified associates.
Conduct periodic competitor checks.
Interview prospective applicants according to equal employment opportunity guidelines.
Attend periodic meetings at the retail support center.
Edits or inputs information onto Time Solutions (Time and Attendance program)
Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.
Periodic taking of inventories, downloading inventories, and auditing inventories.
Any tasks as deemed necessary by management.
Physical Requirements:
21 years of age or older (operates heavy machinery) (sell liquor)
Must be able to safely lift 50 lbs unassisted.
Must be able to carry 50 lbs unassisted.
Must be able to push and pull up to 1000 lbs with assistance.
Frequent reaching above shoulders.
Stand for extended periods of time.
Frequently bending, squatting and stooping required during the course of the workday.
Occasionally may need to kneel and crawl, climb ladders and stairs.
Walking for majority of shift.
Requires manual dexterity and eye-hand coordination for various activities.
Mental Requirements:
Accuracy is of primary importance in all aspects of the job.
Detail-oriented.
Organized.
Able to work independently and as a team member.
Able to multi-task.
Resourceful.
Able to act professionally during stressful situations.
Work Hours:
As determined by employee handbook.
On an average, minimum 48 hours/week.
May require working overnight, early mornings, evenings, weekends and holidays.
Occasional longer shifts (10 hours) due to business needs.
Must be able to work at any Times location on the island.
Working Conditions:
Fast-paced environment that may be demanding and/or stressful.
Work done primarily indoors with air conditioning.
Serving area: Cool to room temperature.
Extremely hot and/or cold temperatures: Warehouse/kitchen (100+°F); Chill (35°F)/freezer (-10°F).
Able to successfully deal with a large number of customers and employees.
Equipment:
Box Cutters
Label guns
DSD Unit
Ordering Unit (IOS, Smart gun)
Inventory Unit (Smart gun)
Pallet Jacks
Forklift
Hand trucks
Step stools
Ladders
Cash Registers
Computers
Balers
Flat bed wagons
Conveyor Belts
Potential Hazards:
Working with box cutters
Working with electric‑operated machinery, electric pallet mule
Working near hot pans/serving trays, grill, hot oven, steamer, fryer, etc.
Changes in environmental temperature when working outside and inside and inside of the store as well as in the chill and freezer
Working with chemicals for sanitation
Working near knives, band saws, and slicing machinery
Qualifications:
Education/Training/Experience
Bachelor’s degree or equivalent
Knowledge of business and managerial principles and practices pertaining to general management.
5 years experience as a successful department manager
Experience with strategic planning
Experience with basic human resource management principles and procedures, primarily in the areas of coaching, training and development of supervisory/managerial staff
Experience with basic economic and accounting principles and practices, primarily in the areas of expense/shrink reduction, labor management and profitability.
Experience with office administrative procedures
Proficient in Microsoft office, primarily Word, Excel and Outlook.
Proficient on the usage of email
Communication:
Excellent customer service skills
Ability to effectively communicate with others in English
Good phone etiquette
Possess acceptable written and verbal communication skills in English
Effectively communicate up and down the organization
Other:
Accurately and efficiently complete work in a timely manner
Able to effectively prioritize work
Able to meet deadlines in a short period of time
Able to quickly pick up and follow through with various projects
Troubleshooting/problem‑solving ability
Compensation: Starting rate (as deemed by current pay schedule) or commensurate with experience.
Equal Employment Opportunity Statement: Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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