Business Computer Associates, Inc. (BCA, Inc.)
Sage 100 ERP (MAS 90 / MAS 200) Support Analyst
Business Computer Associates, Inc. (BCA, Inc.), Miami, Florida, us, 33222
Sage 100 ERP (MAS 90 / MAS 200) Support Analyst
Full-time
Business Computer Associates (BCA) is currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.
The ideal candidate should have hands‑on experience using Sage 100 ERP (MAS 90/200) Accounting and Distribution modules.
Key Qualifications & Responsibilities
Problem solver with strong communication and people skills.
Excellent oral, written, and interpersonal communicator (English/Spanish a plus).
Detail‑oriented candidate, proficient at resolving customer issues in a professional manner.
Multi‑tasker who handles multiple activities and operates well in difficult situations.
Team player with excellent follow‑up and communication skills.
Analytical skills to isolate specific problematic component(s).
Provide testing and documentation for our custom solutions.
Make decisions at strategic and tactical levels.
Provide ongoing support services to existing clients.
Experience with Sage 100 ERP software (very beneficial).
Experience with implementation and support of ERP systems in a distribution, professional services, or manufacturing environment (desirable).
Technical skills: in-depth understanding of financial application software in PC operating systems.
Knowledge of other financial applications such as QuickBooks, Sage 50 (Peachtree), Microsoft Dynamics (beneficial but not necessary).
Knowledge of Crystal Reports, Sage Intelligence, or other report writing tools (considered a plus).
Background in Accounting, Computer Science, or other business‑related field; equivalent experience acceptable.
Technical proficiency in software troubleshooting and support a plus.
PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. BCA IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.
#J-18808-Ljbffr
Business Computer Associates (BCA) is currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.
The ideal candidate should have hands‑on experience using Sage 100 ERP (MAS 90/200) Accounting and Distribution modules.
Key Qualifications & Responsibilities
Problem solver with strong communication and people skills.
Excellent oral, written, and interpersonal communicator (English/Spanish a plus).
Detail‑oriented candidate, proficient at resolving customer issues in a professional manner.
Multi‑tasker who handles multiple activities and operates well in difficult situations.
Team player with excellent follow‑up and communication skills.
Analytical skills to isolate specific problematic component(s).
Provide testing and documentation for our custom solutions.
Make decisions at strategic and tactical levels.
Provide ongoing support services to existing clients.
Experience with Sage 100 ERP software (very beneficial).
Experience with implementation and support of ERP systems in a distribution, professional services, or manufacturing environment (desirable).
Technical skills: in-depth understanding of financial application software in PC operating systems.
Knowledge of other financial applications such as QuickBooks, Sage 50 (Peachtree), Microsoft Dynamics (beneficial but not necessary).
Knowledge of Crystal Reports, Sage Intelligence, or other report writing tools (considered a plus).
Background in Accounting, Computer Science, or other business‑related field; equivalent experience acceptable.
Technical proficiency in software troubleshooting and support a plus.
PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. BCA IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.
#J-18808-Ljbffr