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Copart

DevOps - Principal Engineer

Copart, Dallas, Texas, United States, 75215

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DevOps - Principal Engineer

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Copart

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. This DevOps - Principal Engineer will be a critical member of Copart's growing DevOps team and will be responsible for Production Support and keeping our sites up and running. This will include automating deployments, configuration management and capacity management of Copart's production applications. The role will interact with all functions in Copart's technology team to build out operational capabilities to support secure, scalable, fault‑tolerant and cloud‑based web applications and architecture.

Essential Duties

Build, maintain, and troubleshoot one or more company products

Develop internal tools and processes to maintain stability and performance of our infrastructure

Act as subject‑matter expert for one or more company products

Gather, analyze, and report important IT system data

Provide feedback to developers regarding the status of various IT systems

Develop and manage product‑related IT procedures

Research, review, analyze, troubleshoot, and document product‑related IT systems

Plan and successfully complete IT projects and goals

Excellent presentation, verbal and written communication skills including the ability to produce usable and maintainable documentation

Strong work ethic, attention to detail, and drive to be successful; ability to work independently with minimal supervision or assistance

Strong interpersonal, time‑management, project management, and conflict resolution skills

Strong problem solving skills: innovation, collaboration, analysis, inductive reasoning

Automate repetitive tasks

Requirements

Very good knowledge and experience supporting secure, scalable, fault‑tolerant, and cloud‑based web applications and architecture

Extensive production support experience in troubleshooting and solving issues to keep our applications/platforms resilient and highly available

Good experience in writing custom applications/scripts to enhance support capabilities

Experience in automation of deployments, configuration management, capacity management and providing custom solutions based on customer needs in an agile environment

Proficient with standard IT concepts, practices, and procedures

Intermediate programming and scripting knowledge

Strong understanding of business processes and IT systems

Strong knowledge of Windows and Linux operating systems

Thorough understanding of Systems, TCP/IP networking and DNS concepts including setup/configuration of CDNs (Cloudflare, Akamai, etc.) is a plus

Experience with web technologies and web/application servers like Apache, Tomcat, WebLogic, Nginx, Redis, SOLR, Universal Messaging (Nirvana), WSO2 is a must

Experience with Build Automation, CI/CD and DevOps Tools like GitHub, Jenkins, Maven, Gradle, Nexus, Ansible, Puppet and StackStorm is a must

Experience working and deploying applications in container technologies (Docker), Cloud environments (AWS, GCP) and Kubernetes platform is a plus

Experience in monitoring application performance and predicting degradation of service using APM Tools like AppDynamics, Instana, New Relic etc. and improving application performance to avoid interruptions to service

Experience handling escalations from the L1 and L2 teams to troubleshoot various infrastructure components ranging from infrastructure issues to application‑level issues

Analyzing issues to find the root cause and providing the teams with corrective and preventive actions

Good experience in security hardening, vulnerability management and patching

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (For U.S. applicants and employees only). Please click below to learn more about the E‑Verify program:

E‑verify Participation

Right to Work

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