Franklin Fitch
Join a global company where technology powers every part of the business. This hands‑on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions.
What you’ll do:
Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications
Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment
Configure and maintain endpoints using modern management tools like Intune or similar
Support LAN/WAN, Wi‑Fi, and cloud‑connected devices
Assist with rollouts, upgrades, and implementation of new IT systems
Provide training and guidance to users on IT tools and best practices
Identify opportunities to streamline processes and take ownership of small projects
What we’re looking for:
Experience in 1st/2nd line IT support in a corporate or global environment
Comfortable supporting Windows, macOS, and mobile platforms
Familiarity with modern endpoint management, cloud apps, and hybrid systems
Strong troubleshooting skills across hardware, software, and networking
Self‑motivated, proactive, and able to work independently while collaborating with a team
If you’re an adaptable IT professional who thrives in a varied, fast‑paced environment and wants exposure to modern systems on a global scale, this is the role for you.
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
IT Services and IT Consulting
Referrals increase your chances of interviewing at Franklin Fitch by 2x
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr
What you’ll do:
Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications
Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment
Configure and maintain endpoints using modern management tools like Intune or similar
Support LAN/WAN, Wi‑Fi, and cloud‑connected devices
Assist with rollouts, upgrades, and implementation of new IT systems
Provide training and guidance to users on IT tools and best practices
Identify opportunities to streamline processes and take ownership of small projects
What we’re looking for:
Experience in 1st/2nd line IT support in a corporate or global environment
Comfortable supporting Windows, macOS, and mobile platforms
Familiarity with modern endpoint management, cloud apps, and hybrid systems
Strong troubleshooting skills across hardware, software, and networking
Self‑motivated, proactive, and able to work independently while collaborating with a team
If you’re an adaptable IT professional who thrives in a varied, fast‑paced environment and wants exposure to modern systems on a global scale, this is the role for you.
Seniority level:
Associate
Employment type:
Contract
Job function:
Information Technology
Industries:
IT Services and IT Consulting
Referrals increase your chances of interviewing at Franklin Fitch by 2x
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr