Alava Consulting
Managing Partner at Alava Consulting, LLC.
Alava Consulting's client is looking for a Transactional Analyst for a hybrid contract position. This will be 3 days in the galleria.
Responsibilities
Gather, organize, and analyze transaction related data using customer relationship management (CRM) system and various reporting systems
Manage registration of customer accounts through EDI enrollment transactions
Manage end of term requirements for customer accounts through EDI drop transactions
Resolve all transaction issues using all available tools such as SharePoint, Oracle, Excel, Access, PowerBI, Teams, etc. and work with others to push these issues to closure
Reconcile customer status and account information between systems
Handle urgent after‑hours requests related to PMVI’s and RNP’s
Track issues using CRM and external systems outsourced by vendors and utilities per market requirements (MarkeTrak, Adminitrak, Right Now, etc.)
Work as liaison with internal groups to resolve daily, weekly, monthly, and quarterly transaction issue reports and workflows
Maintain Service Level Agreements (SLAs) for inboxes, critical outage and usage issues to support sales, revenue, billing, settlements and forecast
Set appropriate expectations to stakeholders
Qualifications
High School Diploma or equivalent required
Minimum of two (2) years work related experience in processing Utility Market Transactions in ERCOT, PJM, NYISO, MISO, and/or ISO‑NE
Familiarity with EDI transactions and processes
Experience in exception handling related to enrollment, drop, and change rejections
Ability to handle multiple tasks with a high degree of urgency and accuracy
Seniority level Mid‑Senior level
Employment type Contract
Job function Finance
Industries Services for Renewable Energy
Referrals increase your chances of interviewing at Alava Consulting by 2x
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Houston, TX .
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Responsibilities
Gather, organize, and analyze transaction related data using customer relationship management (CRM) system and various reporting systems
Manage registration of customer accounts through EDI enrollment transactions
Manage end of term requirements for customer accounts through EDI drop transactions
Resolve all transaction issues using all available tools such as SharePoint, Oracle, Excel, Access, PowerBI, Teams, etc. and work with others to push these issues to closure
Reconcile customer status and account information between systems
Handle urgent after‑hours requests related to PMVI’s and RNP’s
Track issues using CRM and external systems outsourced by vendors and utilities per market requirements (MarkeTrak, Adminitrak, Right Now, etc.)
Work as liaison with internal groups to resolve daily, weekly, monthly, and quarterly transaction issue reports and workflows
Maintain Service Level Agreements (SLAs) for inboxes, critical outage and usage issues to support sales, revenue, billing, settlements and forecast
Set appropriate expectations to stakeholders
Qualifications
High School Diploma or equivalent required
Minimum of two (2) years work related experience in processing Utility Market Transactions in ERCOT, PJM, NYISO, MISO, and/or ISO‑NE
Familiarity with EDI transactions and processes
Experience in exception handling related to enrollment, drop, and change rejections
Ability to handle multiple tasks with a high degree of urgency and accuracy
Seniority level Mid‑Senior level
Employment type Contract
Job function Finance
Industries Services for Renewable Energy
Referrals increase your chances of interviewing at Alava Consulting by 2x
Get notified about new Transaction Analyst jobs in
Houston, TX .
#J-18808-Ljbffr