Pyramid Global Hospitality
Join to apply for the
Director of Resort Sales
role at
Pyramid Global Hospitality .
Be among the first 25 applicants.
Welcome to Pyramid Global Hospitality .
Pyramid Global Hospitality
is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People‑First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
We offer comprehensive health insurance, retirement plans, paid time off, onsite wellness programs, local discounts, and employee rates on hotel stays. We provide ongoing training and development opportunities.
Whether you are just starting out or are a seasoned professional, we offer a supportive and collaborative environment that encourages growth and success across 230+ properties worldwide.
Check out this video for more information on our great company!
About Our Property Sunseeker Resort Florida Gulf Coast, by Curio, is a waterfront destination located in Southwest Florida. With 785 guest rooms and over 60,000 square feet of event and meeting space, the resort accommodates upscale leisure getaways and dynamic business gatherings. Guests can indulge in 18 food and beverage outlets, including fine dining and casual coastal fare. The resort also features a luxurious pool scene, including Florida’s largest rooftop pool and sweeping views of Charlotte Harbor.
What You Will Have An Opportunity To Do The Director of Resort Sales is responsible for achieving group sales goals for Sunseeker Resort. The role implements strategic direction for convention and group business and collaborates with the Executive Director of Resort Sales to drive success. The Director oversees day‑to‑day operations of the Sales department to achieve group sales objectives, builds relationships with key clients, and motivates the sales team to exceed targets and retain customers.
This on‑site role is based at the resort and requires market territory/selling responsibility. All duties are performed in accordance with department and Sunseeker Resort policies, practices, and procedures.
Position Responsibilities/Duties
Provide operational leadership and support to all Sales, Destination Sales, and administrative roles to achieve assigned sales objectives.
Streamline operations and people; lead initiatives and strategies for group sales while maintaining best‑in‑class departmental standards.
Analyze results, trends, and set goals in partnership with the Executive Director of Resort Sales; review team progress and ensure profitable booking decisions.
Collaborate with the Director of Revenue Management to align group rate strategy and hotel occupancy/market mix.
Partner with Convention Services, Catering, Banquets, Hotel Operations, Resort Services, and outside vendors to ensure alignment on group business and service delivery.
Prepare accurate sales reports outlining current production, gap to goal, and strategic efforts.
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction.
Develop and execute overall strategic plan to surpass the company’s sales objectives.
Manage the sales team and define the optimal structure for the sales force.
Define and coordinate sales training programs that enable staff to achieve their potential.
Tasked with finding potential customers, building relationships, and closing business.
Review monthly reports and forecasts to analyze market and sales trends; coordinate activities to increase revenue and market share.
Define sales processes that drive desired outcomes and identify improvements where required.
Exercise discretion and independent judgment when evaluating new programs and ideas.
Stay abreast of property goals and present departmental goals to executive leadership.
Continue to learn and stay on the forefront of innovative technology for the hotel industry.
Create ways to further enrich the guest experience through continuous improvement of procedures.
Proactively seek guest feedback and consult with other departments when opportunities arise to ensure a seamless, elevated guest experience.
Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure satisfaction.
Develop collaborative relationships with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course, and Executive Offices.
Foster a management team that delivers key guest service, employee relations, team cooperation, fiscal responsibility, and asset management strategies.
Ensure accounting, payroll, and employee relations matters are compliant with company policy.
Perform other functions as needed.
What are we looking for? Required
Bachelor’s Degree in Hospitality, Business Administration, or equivalent education/experience.
A minimum of eight (8) years of hotel sales experience.
A minimum of five (5) years of sales leadership experience.
Delphi experience would be helpful.
Previous experience in a luxury resort setting helpful.
Combination of education and experience will be considered.
Knowledge/Skills/Abilities
Ability to work varied shifts, including weekends and holidays.
Working knowledge of Microsoft Office.
Delphi experience is helpful.
Excellent customer service skills.
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
Must possess mature personal discretion and sound judgment.
Strong leadership abilities, sound judgment, superior problem‑solving and decision‑making skills.
Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
Interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Compensation Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Seniority level Director
Employment type Full‑time
Job function Sales and Business Development
#J-18808-Ljbffr
Director of Resort Sales
role at
Pyramid Global Hospitality .
Be among the first 25 applicants.
Welcome to Pyramid Global Hospitality .
Pyramid Global Hospitality
is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People‑First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
We offer comprehensive health insurance, retirement plans, paid time off, onsite wellness programs, local discounts, and employee rates on hotel stays. We provide ongoing training and development opportunities.
Whether you are just starting out or are a seasoned professional, we offer a supportive and collaborative environment that encourages growth and success across 230+ properties worldwide.
Check out this video for more information on our great company!
About Our Property Sunseeker Resort Florida Gulf Coast, by Curio, is a waterfront destination located in Southwest Florida. With 785 guest rooms and over 60,000 square feet of event and meeting space, the resort accommodates upscale leisure getaways and dynamic business gatherings. Guests can indulge in 18 food and beverage outlets, including fine dining and casual coastal fare. The resort also features a luxurious pool scene, including Florida’s largest rooftop pool and sweeping views of Charlotte Harbor.
What You Will Have An Opportunity To Do The Director of Resort Sales is responsible for achieving group sales goals for Sunseeker Resort. The role implements strategic direction for convention and group business and collaborates with the Executive Director of Resort Sales to drive success. The Director oversees day‑to‑day operations of the Sales department to achieve group sales objectives, builds relationships with key clients, and motivates the sales team to exceed targets and retain customers.
This on‑site role is based at the resort and requires market territory/selling responsibility. All duties are performed in accordance with department and Sunseeker Resort policies, practices, and procedures.
Position Responsibilities/Duties
Provide operational leadership and support to all Sales, Destination Sales, and administrative roles to achieve assigned sales objectives.
Streamline operations and people; lead initiatives and strategies for group sales while maintaining best‑in‑class departmental standards.
Analyze results, trends, and set goals in partnership with the Executive Director of Resort Sales; review team progress and ensure profitable booking decisions.
Collaborate with the Director of Revenue Management to align group rate strategy and hotel occupancy/market mix.
Partner with Convention Services, Catering, Banquets, Hotel Operations, Resort Services, and outside vendors to ensure alignment on group business and service delivery.
Prepare accurate sales reports outlining current production, gap to goal, and strategic efforts.
Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction.
Develop and execute overall strategic plan to surpass the company’s sales objectives.
Manage the sales team and define the optimal structure for the sales force.
Define and coordinate sales training programs that enable staff to achieve their potential.
Tasked with finding potential customers, building relationships, and closing business.
Review monthly reports and forecasts to analyze market and sales trends; coordinate activities to increase revenue and market share.
Define sales processes that drive desired outcomes and identify improvements where required.
Exercise discretion and independent judgment when evaluating new programs and ideas.
Stay abreast of property goals and present departmental goals to executive leadership.
Continue to learn and stay on the forefront of innovative technology for the hotel industry.
Create ways to further enrich the guest experience through continuous improvement of procedures.
Proactively seek guest feedback and consult with other departments when opportunities arise to ensure a seamless, elevated guest experience.
Manage guest requests and own all complaints; resolve issues immediately and follow up to ensure satisfaction.
Develop collaborative relationships with all support departments such as Convention Sales & Services, Facilities, Security, Front Services, Front Office, F&B, Golf Course, and Executive Offices.
Foster a management team that delivers key guest service, employee relations, team cooperation, fiscal responsibility, and asset management strategies.
Ensure accounting, payroll, and employee relations matters are compliant with company policy.
Perform other functions as needed.
What are we looking for? Required
Bachelor’s Degree in Hospitality, Business Administration, or equivalent education/experience.
A minimum of eight (8) years of hotel sales experience.
A minimum of five (5) years of sales leadership experience.
Delphi experience would be helpful.
Previous experience in a luxury resort setting helpful.
Combination of education and experience will be considered.
Knowledge/Skills/Abilities
Ability to work varied shifts, including weekends and holidays.
Working knowledge of Microsoft Office.
Delphi experience is helpful.
Excellent customer service skills.
Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
Must possess mature personal discretion and sound judgment.
Strong leadership abilities, sound judgment, superior problem‑solving and decision‑making skills.
Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
Interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Compensation Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Seniority level Director
Employment type Full‑time
Job function Sales and Business Development
#J-18808-Ljbffr