EY
Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open L
EY, Baltimore, Maryland, United States, 21276
Customer Tech - Salesforce Solution Architect Manager
Location: Anywhere in Country
Overview At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Opportunity This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever‑growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team, and we’ll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever‑changing industry. Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on‑time and on‑budget. As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.
Your Key Responsibilities
Developing solutions to complex problems and recommending policy changes.
Establishing procedures that affect your immediate work area and possibly the broader business function.
Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Managing technology solution delivery, ensuring quality and risk management.
Engaging in continuous process improvement and identifying innovative solutions.
Skills And Attributes For Success
Excellent oral and written communication skills, comfort leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and experience with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s‑controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.
Ability to identify potential risks (people and technology), develop plans for mitigation, and support change management efforts.
Application and Tool Analysis, Cloud Computing Architecture, Cybersecurity and Privacy Architecture, Complex Problem‑Solving and Critical Thinking, Building and Managing Relationships, Communicating With Impact.
To Qualify for the Role
A bachelor’s degree (4‑year degree).
Typically, no less than 4‑6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and hands‑on experience with configuration and customizations.
Strong oral and written communication skills, comfort leading conversations with audiences of all levels.
Familiar with relational database concepts.
Self‑starter and able to handle multiple tasks and priorities.
Excellent communication, leadership and client development skills.
Salesforce.com certification(s).
Willingness to travel based on client need.
Ideally, You’ll Also Have
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; master’s degree in one of these areas preferred.
Certifications and prior consulting experience highly preferred.
What We Look For We are looking for individuals who are not only experts in their technical field but who also have the drive to lead, innovate, and collaborate to solve complex business challenges. You should be able to navigate the intricacies of both business and technology, making impactful decisions that contribute to the success of our clients and our team.
What We Offer You
A comprehensive compensation and benefits package with base salaries ranging from $139,100 to $254,900 in the US and up to $289,700 in major metro areas, plus performance‑based rewards.
Medical and dental coverage, pension and 401(k) plans, and a wide range of paid time‑off options.
A flexible vacation policy and time‑off for EY Paid Holidays and other leaves of absence.
A hybrid model allowing 40‑60% in‑person on external, client‑serving roles.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, additional information is available via our California portal.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Equal Employment Opportunity Statement
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3 (Option 2 for candidate related inquiries, then Option 1 for candidate queries, and finally Option 2 for candidates with an inquiry) or email the Talent Shared Services Team at ssc.customersupport@ey.com.
#J-18808-Ljbffr
Overview At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Opportunity This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever‑growing demands of the digital landscape. Most of your time will be spent embedded with our clients' team, and we’ll look to you to provide our clients with a unique business perspective on how they must continue to innovate and remain competitive in this ever‑changing industry. Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on‑time and on‑budget. As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.
Your Key Responsibilities
Developing solutions to complex problems and recommending policy changes.
Establishing procedures that affect your immediate work area and possibly the broader business function.
Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
Managing technology solution delivery, ensuring quality and risk management.
Engaging in continuous process improvement and identifying innovative solutions.
Skills And Attributes For Success
Excellent oral and written communication skills, comfort leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and experience with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s‑controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.
Ability to identify potential risks (people and technology), develop plans for mitigation, and support change management efforts.
Application and Tool Analysis, Cloud Computing Architecture, Cybersecurity and Privacy Architecture, Complex Problem‑Solving and Critical Thinking, Building and Managing Relationships, Communicating With Impact.
To Qualify for the Role
A bachelor’s degree (4‑year degree).
Typically, no less than 4‑6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and hands‑on experience with configuration and customizations.
Strong oral and written communication skills, comfort leading conversations with audiences of all levels.
Familiar with relational database concepts.
Self‑starter and able to handle multiple tasks and priorities.
Excellent communication, leadership and client development skills.
Salesforce.com certification(s).
Willingness to travel based on client need.
Ideally, You’ll Also Have
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; master’s degree in one of these areas preferred.
Certifications and prior consulting experience highly preferred.
What We Look For We are looking for individuals who are not only experts in their technical field but who also have the drive to lead, innovate, and collaborate to solve complex business challenges. You should be able to navigate the intricacies of both business and technology, making impactful decisions that contribute to the success of our clients and our team.
What We Offer You
A comprehensive compensation and benefits package with base salaries ranging from $139,100 to $254,900 in the US and up to $289,700 in major metro areas, plus performance‑based rewards.
Medical and dental coverage, pension and 401(k) plans, and a wide range of paid time‑off options.
A flexible vacation policy and time‑off for EY Paid Holidays and other leaves of absence.
A hybrid model allowing 40‑60% in‑person on external, client‑serving roles.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, additional information is available via our California portal.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Equal Employment Opportunity Statement
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3 (Option 2 for candidate related inquiries, then Option 1 for candidate queries, and finally Option 2 for candidates with an inquiry) or email the Talent Shared Services Team at ssc.customersupport@ey.com.
#J-18808-Ljbffr