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EY

Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open L

EY, Denver, Colorado, United States, 80285

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Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open Location Join EY as a Customer Tech - Salesforce Solution Architect Manager. This role focuses on delivering enterprise Salesforce.com implementations across all project phases, including discovery, definition, build, test, and deploy.

Overview Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, ensuring projects are delivered on‑time and on‑budget. As a Manager in Solution Architecture, you will act as the main client contact, bridging complex business problems with innovative technical solutions and guiding technical decisions to meet business outcomes.

Your Key Responsibilities

Develop solutions to complex problems and recommend policy changes.

Establish procedures that affect your immediate work area and possibly the broader business function.

Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

Skills and Attributes for Success

Excellent oral and written communication skills, comfortable leading conversations with audiences at all levels.

Ability to lead discovery meetings to identify system requirements and understand business processes with the client.

Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.

Salesforce integration experience and familiarity with a variety of middleware tools.

Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s‑controls.

Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.

Ability to lead the solutioning and design of the Salesforce platform, identifying gaps between current and future state.

Knowledge of Salesforce configuration and platform capabilities.

Work with developers to define and create specifications for custom code or data migration requirements.

Ability to create and manage project timelines and project economics to ensure on‑time and on‑budget delivery.

Identify potential risks (people and technology), develop mitigation plans, and support change management efforts.

Application and tool analysis.

Cloud computing architecture.

Cybersecurity and privacy architecture.

Complex problem‑solving and critical thinking.

Building and managing relationships.

Communicating with impact.

To Qualify for the Role

A bachelor’s degree (4‑year degree).

4‑6 years of relevant experience implementing Salesforce.com with teams of 5 or more, including configuration and customizations.

Strong oral and written communication skills, comfortable leading conversations with audiences of all levels.

Familiarity with relational database concepts.

Self‑starter, able to handle multiple tasks and priorities.

Excellent communication, leadership, and client development skills.

Salesforce.com certification(s).

Willingness to travel based on client need.

Ideally You’ll Also Have

Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics, or a related field.

Master’s degree in one of these areas preferred.

Certifications and prior consulting experience highly preferred.

What We Look For We seek individuals who are experts in their technical field and possess the drive to lead, innovate, and collaborate to solve complex business challenges. You should navigate the intricacies of both business and technology, making impactful decisions that contribute to the success of our clients and our team.

What We Offer You

A comprehensive compensation and benefits package; base salary ranges in the US are $139,100 to $254,900 (varies by location). Additional benefits include medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off.

A hybrid model encouraging team collaboration: most external, client‑serving roles work in person 40‑60% of the time over engagement duration.

A flexible vacation policy allowing you to decide how much vacation you need.

Are You Ready to Shape Your Future with Confidence? Apply Today. EY accepts applications for this position on an ongoing basis.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Equal Employment Opportunity & Reasonable Accommodation EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and need assistance applicable to the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then Option 1 for candidate queries, and finally Option 2 for candidates with an inquiry that will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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