IT Change & Configuration Manager (ITIL/ServiceNow)

A technology firm in Rockville, MD is seeking an IT Operations Manager. The ideal candidate will manage IT service delivery processes and lead change, release, and configuration management in accordance with ITIL principles. Responsibilities include running advisory meetings, maintaining request workflows, training staff, and ensuring compliance with standards. Candidates should have at least five years of relevant experience and proficiency in ServiceNow applications. This full-time role requires strong leadership and communication skills. #J-18808-Ljbffr