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Doordash

Director, Revenue Operations - In-Store

Doordash, Seattle, Washington, us, 98127

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About the Team The In-Store Revenue Operations team at DoorDash is responsible for amplifying SevenRooms’ mission, and increasing revenue growth through effective and efficient sales processes, systems, and analytics. Our team handles strategy, planning, metrics reporting & analytics, GTM enablement operations, program management, and systems while fostering strong relationships with Revenue leadership. We work cross‑functionally with Sales, Customer Success, Marketing, Product, Engineering, Finance, and Strategy & Operations teams to drive alignment across all revenue operations.

About the Role We are looking for a Director, Revenue Operations to lead, optimize, and scale our GTM processes and systems to support our revenue growth. You'll collaborate directly with multiple teams to define strategy, implement performance metrics, and influence alignment of all revenue operations, including planning, reporting, forecasting, quota allocation and management, process optimization, territory planning, and managing the overall design for the sales incentive plan. Following SevenRooms’ recent acquisition by DoorDash, we maintain a unified hiring process and are excited to build our integrated revenue operations function.

Responsibilities

Build and lead a high‑performing, results‑oriented Revenue Operations & Strategy organization. Set and own the vision for the Revenue Operations organization while ensuring seamless integration between operational excellence and enablement initiatives.

Lead bottoms‑up business planning, target‑setting, and own a “rhythm of the business” framework. Provide analytics and reporting for the Revenue organization, including forecasting, pipeline analysis, and funnel metrics across all lead sources.

Own all systems and tools related to sales & Customer Success with SFDC as the central hub. Evaluate, improve, and implement all tools and software, including enablement platforms and content management systems.

Ensure alignment between enablement strategies and revenue goals, driving consistency in messaging and performance across all GTM teams.

Partner with Finance and People teams to design and manage sales commission strategy. Lead ongoing assessments to optimize commission structures based on performance and market trends while fostering motivation and retention.

Qualifications

15+ years of experience in Sales Operations, Marketing Operations, Strategy, and/or Sales Leadership roles in B2B SaaS environments.

Proven track record of leading change management, building aligned tooling, and developing methods to plan, forecast, measure and systematize Sales KPIs for internal teams and customers.

Deep understanding of standard business practices related to Marketing & Sales Operations processes and systems, as well as sales enablement best practices, training methodologies, and content management.

Demonstrated experience in designing sales commission plans at scale, including analysis, modeling, and optimization to drive revenue growth and align incentives with strategic objectives.

Thrives in an ambiguous environment with high autonomy, builds productive relationships across all organizational levels, and has excellent communication skills with executive‑level partners, plus expertise with GTM tools including Salesforce and enablement platforms.

Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Pay range: $181,800—$267,300 USD.

Benefits

401(k) plan with employer matching.

16 weeks of paid parental leave.

Comprehensive wellness benefits.

Commuter benefits match.

Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).

Medical, dental, and vision benefits.

11 paid holidays.

Disability and basic life insurance.

Family‑forming assistance.

Mental health program.

About DoorDash DoorDash mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. DoorDash is a technology and logistics company that started with door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Diversity & Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds.

EEO Statement Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.

Legal Compliance Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Accommodations If you need any accommodations, please inform your recruiting contact upon initial connection.

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