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Select Physical Therapy

Medical Front Office - Patient Service Specialist

Select Physical Therapy, San Francisco, California, United States, 94199

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Medical Front Office - Patient Service Specialist Apply for the

Medical Front Office - Patient Service Specialist

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Select Physical Therapy .

Overview We are seeking a friendly and outgoing front‑office professional to serve as the first point of contact for patients at our San Francisco clinic. The incumbent will handle phone calls, scheduling, insurance verification, co‑pay collection and end‑of‑day reporting while fostering an exceptional patient experience.

Schedule

Location: 3222 Geary Blvd, San Francisco, CA 94118

Employment Type: Full‑time

Hours: Weekdays, flexible

Pay: $21.00 – $23.00 per hour, based on experience

Benefits (full‑time, 32+ hours/week)

Mentorship and orientation programs

Generous PTO

Comprehensive medical / RX, vision, dental plan

Company‑matching 401(k), life and disability protection

Responsibilities

Greet and register patients; explain visit expectations; provide next appointment info upon check‑out

Schedule patient appointments in person and via phone

Communicate regularly with attorneys, insurance companies, translation services, operational leaders, and business development teams

Collect co‑pays; manage payer approvals; conduct insurance authorizations and verifications

Qualifications Minimum Qualifications:

High School Diploma or GED

1 year of front‑desk experience

Preferred Qualifications:

Bilingual (English/Spanish)

Insurance verification experience

Physical Requirements

Walk, stand, bend, and reach consistently throughout the shift

Manual dexterity to type, including 10‑key, throughout the shift

Lift up to 25 lbs safely from ground to waist using proper body mechanics

Carry office supplies up to 10 lbs

Maintain visual acuity sufficient to keep accurate records and recognize people

Speak and hear sufficiently to understand and give directions

Equal Opportunity Statement Equal Opportunity Employer/including Disabled/Veterans

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