Select Medical
Medical Front Office - Patient Service Specialist
Select Medical, San Francisco, California, United States, 94199
Medical Front Office - Patient Service Specialist
When patients enter our centers we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Location: San Francisco, California
Schedule
Center Location: 3129 Vicente St, San Francisco, CA 94116
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 – $23.00 per hour based on experience
Benefits
Start Strong: Our mentorship and orientation programs ensure a successful transition.
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance.
Your Health Matters: Comprehensive medical, RX, vision, and dental plan offerings.
Invest in Your Future: Company‑matching 401(k) retirement plans as well as life and disability protection.
We are actively seeking candidates who are adaptable and flexible, patient‑centric, exceptional communicators, detail‑oriented, and team players.
Typical Responsibilities
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Qualifications
High School Diploma or GED required.
Preferred Qualifications
Bilingual (English/Spanish speaking).
Insurance Verification Experience.
1 Year of Front Desk Experience.
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
Manual dexterity for typing (including 10‑key) throughout a work day/shift.
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics.
Ability to carry office supplies up to 10 lbs.
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directions.
Ability to speak and hear sufficiently to understand and give directions.
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Location: San Francisco, California
Schedule
Center Location: 3129 Vicente St, San Francisco, CA 94116
Type of Employment: Full Time
Hours: Weekdays
Compensation: $21.00 – $23.00 per hour based on experience
Benefits
Start Strong: Our mentorship and orientation programs ensure a successful transition.
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance.
Your Health Matters: Comprehensive medical, RX, vision, and dental plan offerings.
Invest in Your Future: Company‑matching 401(k) retirement plans as well as life and disability protection.
We are actively seeking candidates who are adaptable and flexible, patient‑centric, exceptional communicators, detail‑oriented, and team players.
Typical Responsibilities
Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
Schedule patient appointments in person or over the phone.
Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
Collect co‑pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
Provide patients with pertinent information about their next appointment as they check out.
Respond to requests for information from patients, providers, and coworkers.
Qualifications
High School Diploma or GED required.
Preferred Qualifications
Bilingual (English/Spanish speaking).
Insurance Verification Experience.
1 Year of Front Desk Experience.
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
Manual dexterity for typing (including 10‑key) throughout a work day/shift.
Ability to lift up to 25 lbs, safely, from ground to waist using proper body mechanics.
Ability to carry office supplies up to 10 lbs.
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directions.
Ability to speak and hear sufficiently to understand and give directions.
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