Palo Alto Orthodontics
Treatment Coordinator (Orthodontics)
Palo Alto Orthodontics, Palo Alto, California, United States, 94306
Pay
$25-$35/hr + Tiered Bonus Structure
Location In-Person | Full‑Time
About the Role We're a fast‑paced, high‑energy orthodontic practice looking for a Treatment Coordinator. We're seeking someone passionate about helping people make decisions—you'll be the conversion engine of our practice.
You’ll be the first face patients meet, the person who connects, communicates, and guides them toward the life‑changing decision to invest in their smile.
We don't just straighten teeth—we transform confidence. You'll help patients say YES to that transformation.
This Role Is Perfect For Someone Who
Loves building trust quickly
Is emotionally intelligent and naturally persuasive
Can talk about money comfortably
Can guide someone from "I'm just here for a consult" to "I'm ready—let's do it."
Core Responsibilities
Be the welcoming, confident first impression of our practice
Lead new patient consultations alongside our orthodontist
Clearly communicate treatment plans and financial options
Build and maintain strong patient relationships—online and in-person
Proactively follow up on unscheduled cases
Keep accurate records and provide monthly conversion stats to the office manager
Support daily communication between doctor, patient, and team
Skills & Experience
Sales, hospitality, or patient‑facing service experience required
Excellent communication skills—verbal, written, and emotional
Strong follow‑through and ownership mindset
Previous dental/orthodontic experience is a plus, but not required. We will train the right person
About the Position This is an entry‑level position with high growth potential for someone who is confident, coachable, and ready to grow with us.
Compensation & Benefits
Hourly pay + Tiered Bonus Structure
Paid Time Off
401(k)
Contribution toward Medical / Dental / Vision insurance
Supportive, fast‑paced, and fun team culture
Must have the ability to pass a background check.
Salary: $25.00 - $35.00 per hour
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Medical Practices
#J-18808-Ljbffr
Location In-Person | Full‑Time
About the Role We're a fast‑paced, high‑energy orthodontic practice looking for a Treatment Coordinator. We're seeking someone passionate about helping people make decisions—you'll be the conversion engine of our practice.
You’ll be the first face patients meet, the person who connects, communicates, and guides them toward the life‑changing decision to invest in their smile.
We don't just straighten teeth—we transform confidence. You'll help patients say YES to that transformation.
This Role Is Perfect For Someone Who
Loves building trust quickly
Is emotionally intelligent and naturally persuasive
Can talk about money comfortably
Can guide someone from "I'm just here for a consult" to "I'm ready—let's do it."
Core Responsibilities
Be the welcoming, confident first impression of our practice
Lead new patient consultations alongside our orthodontist
Clearly communicate treatment plans and financial options
Build and maintain strong patient relationships—online and in-person
Proactively follow up on unscheduled cases
Keep accurate records and provide monthly conversion stats to the office manager
Support daily communication between doctor, patient, and team
Skills & Experience
Sales, hospitality, or patient‑facing service experience required
Excellent communication skills—verbal, written, and emotional
Strong follow‑through and ownership mindset
Previous dental/orthodontic experience is a plus, but not required. We will train the right person
About the Position This is an entry‑level position with high growth potential for someone who is confident, coachable, and ready to grow with us.
Compensation & Benefits
Hourly pay + Tiered Bonus Structure
Paid Time Off
401(k)
Contribution toward Medical / Dental / Vision insurance
Supportive, fast‑paced, and fun team culture
Must have the ability to pass a background check.
Salary: $25.00 - $35.00 per hour
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Medical Practices
#J-18808-Ljbffr