Front Office Assistant Job at Gen4 Dental Partners in Wyoming

At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You will greet patients, build lasting relationships, and help keep smiles healthy. Role Our front office associates are the heart of our practice – the first and last impressions we make on our patients. By joining our team you will play an essential role in running smooth operations and delivering best‑in‑class patient care. Benefits Work‑life balance – Tuesday‑Thursday 7:30 AM‑5:00 PM, Friday 7:30 AM‑3:00 PM, alternating Mondays 9:00 AM‑5:00 PM Up to 3 weeks PTO + 8 paid holidays (PTO rolls over) Parental leave – up to 3 weeks paid 401(k) match Health benefits – medical, dental, vision, HSA & FSA plus earn up to $2,000 / yr when selecting quality plans Employee assistance – free 24/7 support for personal, financial & legal issues Continuing education – SPEAR access + ongoing education Wellness perks – $28 / mo gym, 12 K+ on‑demand workouts when selecting quality plans Pet insurance – flexible plans + 24/7 telehealth for your pet Compensation $20–21 / hr Key Responsibilities Build and maintain productive schedules for doctors and hygienists. Verify insurance coverage, complete fee schedules, and produce full insurance breakdowns. Obtain pre‑authorizations and referrals; gather all information for claim processing. Coordinate financial agreements and consent forms for patients’ financial responsibility of treatment. Assist patients in understanding their treatment plan and increase case acceptance. Check patients in, register, maintain health and dental records with strong attention to detail and adherence to HIPAA privacy practices. Ensure efficient office operations – mail distribution, scheduling, phone answering, billing inquiries, and overall workflow direction. Qualifications Customer service experience. Preferred: experience in a dental office. Additional Information We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions are typical of an office environment: prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. #J-18808-Ljbffr