Kraft Heinz
Kraft Heinz is hiring: Customer Retail Manager- Atlanta in Chicago
Kraft Heinz, Chicago, IL, US, 60290
Customer Retail Manager – Atlanta
Join Kraft Heinz as a Customer Retail Manager (CRM) based in the greater Atlanta Area.
Job Description
At Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset , focused on Superior Execution every day. This guiding compass drives us to grow something great and make life delicious.
The CRM will serve as a geographically based retail arm of the sales team and will be accountable for driving selling, merchandising, and distribution efforts at store and HQ levels. The role represents the full Kraft Heinz portfolio by pursuing the following business strategies:
Ensuring customer agreements are executed and upheld
Driving distribution & share growth through shelving, new item, void closure, and reset activity
Selling against promotional and incremental opportunities to achieve revenue targets
Price monitoring and management
Direction, monitoring, and assistance of agency relationships at store level
Partnering with the Kraft Heinz Customer Sales Management team to align on retail‑specific priorities and expectations
Proactively communicating store‑level feedback and strategic opportunities with internal partners
Essential Functions & Responsibilities
Develop, enhance, and leverage field customer relationships
Execute sales and shelving strategies to surpass revenue, distribution, and share targets for all assigned customers
Ensure effective execution of customer agreements and promotional programs
Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
Work in a team environment with account leads and leadership to maximize growth opportunities
Foster thought leadership through strong engagement and effective communication
Display a growth mindset through best‑in‑class execution while elevating and influencing others
Expected Experience & Required Skills
Ability to work independently with minimal supervision
Valid Driver’s License with a favorable driving record
Availability to work in stores as early as 7:30 AM Monday‑Friday and during critical business periods (national holidays, major events)
Exemplary interpersonal skills and ability to negotiate and build relationships with key contacts at all levels
Statistical skill to identify, evaluate, and communicate category performance and store results/opportunities
Preferred experience in selling, merchandising, or customer service; open to candidates with a proven history of driving business results
Keen interest in sales and merchandising
Experience in the CPG industry preferred; grocery channel experience highly preferred
Demonstrated prioritization skills and ability to multitask
Compensation
New Hire Base Salary Range: $68,900.00 – $86,100.00
Bonus: Eligible for a performance‑based bonus per plan terms and governing documents.
Benefits
Kraft Heinz offers a spectrum of programs to support our diverse workforce and families, including healthcare, protection, and savings plans tailored to individual needs and governed by applicable plan documents.
Wellbeing
Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
Financial – 401(k), Life, Accidental Death & Dismemberment, Disability
Location
Employee's Home – Geo
Equal Opportunity
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. For reasonable accommodation requests, contact NAZTAOps@kraftheinz.com.
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