Staffing Technologies
Telecommunications Administrator (Johns Creek)
Staffing Technologies, Johns Creek, Georgia, United States
Telecommunications Administrator
Location:
Onsite
Johns Creek, GA Type:
Contract-to-Hire (3 months
Full Time) Salary:
$85,000
Restrictions:
No C2C, No 3rd Parties, No Sponsorship, No Relocation
Position Summary The Telecommunications Administrator supports and manages corporate communication systems with a primary focus on
Microsoft Teams Voice . This role handles telephony operations across all locations, supports legacy VOIP systems until fully migrated, and manages corporate mobile devices and carrier relationships. A strong customer-service mindset and hands-on technical expertise are essential.
Key Responsibilities Support, maintain, and administer
Microsoft Teams Voice
across all company locations. Provide technical support for
Teams Voice migrations , upgrades, and configuration changes. Maintain existing telephony/VOIP systems until fully replaced by Teams Voice. Collaborate with Systems & Operations, Network Ops, and Service Desk teams to ensure high-quality service. Respond promptly to telecommunication issues and outages. Monitor and optimize telephony environments for stability and performance. Administer corporate mobile devices: activations, deactivations, reporting, and carrier relationships. Ensure operation of paging systems and various SIP devices when required. Work collaboratively with all IT teams and business stakeholders. Deliver exceptional customer service and communication. Perform additional duties as assigned. Required Qualifications 5+ years
in Communications / VOIP systems 3+ years
with
Microsoft Teams Voice 3+ years
with
Microsoft O365 3+ years
supporting mobile devices Strong understanding of telecommunications (voicemail, paging, alarms) Excellent customer service and communication skills Strong critical thinking, troubleshooting, and problem-solving abilities Effective organizational and time management skills Preferred Qualifications Subject matter expertise in
Teams Voice administration & rollouts Experience with
RingCentral Knowledge of
QoS, Route Redistribution, Policy Routing, Multicast 2+ years working with Teams, Skype for Business, Enterprise Voice/Unified Communications (SBC, VoIP, PBX) Experience supporting large-scale infrastructure projects Experience with Active Directory and multi-vendor hardware/software Strong knowledge of Microsoft server operating systems
Onsite
Johns Creek, GA Type:
Contract-to-Hire (3 months
Full Time) Salary:
$85,000
Restrictions:
No C2C, No 3rd Parties, No Sponsorship, No Relocation
Position Summary The Telecommunications Administrator supports and manages corporate communication systems with a primary focus on
Microsoft Teams Voice . This role handles telephony operations across all locations, supports legacy VOIP systems until fully migrated, and manages corporate mobile devices and carrier relationships. A strong customer-service mindset and hands-on technical expertise are essential.
Key Responsibilities Support, maintain, and administer
Microsoft Teams Voice
across all company locations. Provide technical support for
Teams Voice migrations , upgrades, and configuration changes. Maintain existing telephony/VOIP systems until fully replaced by Teams Voice. Collaborate with Systems & Operations, Network Ops, and Service Desk teams to ensure high-quality service. Respond promptly to telecommunication issues and outages. Monitor and optimize telephony environments for stability and performance. Administer corporate mobile devices: activations, deactivations, reporting, and carrier relationships. Ensure operation of paging systems and various SIP devices when required. Work collaboratively with all IT teams and business stakeholders. Deliver exceptional customer service and communication. Perform additional duties as assigned. Required Qualifications 5+ years
in Communications / VOIP systems 3+ years
with
Microsoft Teams Voice 3+ years
with
Microsoft O365 3+ years
supporting mobile devices Strong understanding of telecommunications (voicemail, paging, alarms) Excellent customer service and communication skills Strong critical thinking, troubleshooting, and problem-solving abilities Effective organizational and time management skills Preferred Qualifications Subject matter expertise in
Teams Voice administration & rollouts Experience with
RingCentral Knowledge of
QoS, Route Redistribution, Policy Routing, Multicast 2+ years working with Teams, Skype for Business, Enterprise Voice/Unified Communications (SBC, VoIP, PBX) Experience supporting large-scale infrastructure projects Experience with Active Directory and multi-vendor hardware/software Strong knowledge of Microsoft server operating systems