Mass Markets is hiring: Virtual Executive Assistant in Los Angeles

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The ideal candidate should be well-organized, have excellent time management skills, and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Hours

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10 - 7pm EST.

To be considered, you must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Managing a complex and busy schedule
• Performing planning, logistics, and operations work
• Providing comprehensive administrative support
• Coordinating travel arrangements
• Handling confidential information with discretion
• Supporting data entry, project completion, event planning, filing, and correspondence
• Organizing meetings from start to finish
• Screening calls, preparing documents, handling bills and records
• Running errands as needed
• Creating and maintaining action items and follow-ups
• Performing duties at Chief of Staff or project management levels
• Handling procurement and logistics tasks

Candidate Qualifications

Wonder if you're a good fit? All positive, driven, and confident applicants are encouraged to apply. Ideal candidates are highly motivated and dedicated.

• Proven experience as an Executive or Personal Assistant (preferably in a BPO)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving skills
• Strong communication skills
• Organizational skills with ability to multitask
• High-speed internet connection (20Mbps+ download)

Compensation and Benefits

We value your contributions with competitive pay and benefits. Starting salary depends on experience. Benefits include:

• Paid Time Off and holidays
• Incentives, bonuses, and contests
• Health coverage (medical, dental, vision)
• Retirement savings options
• Disability and life insurance
• Career growth opportunities
• Paid training and a fun work environment
• Casual dress code

Physical Requirements

This role is largely sedentary, requiring long periods of sitting/standing, using office equipment, and occasional movement or exertion up to 40 pounds.

Conditions of Employment

• Must be authorized to work in the job’s country
• Willingness to undergo background/security checks and drug screening

Equal Opportunity

We embrace diversity and are committed to a discrimination-free workplace. All employment decisions are based on merit and qualifications.

About MCI

MCI helps clients with CX and DX challenges, offering solutions in BPO, staff augmentation, contact center services, and IT. Recognized as a fast-growing company, MCI operates globally with multiple subsidiaries and employs over 10,000 professionals.

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