Quest Locum Tenens
About Quest Locum Tenens
Quest Locum Tenens is a fast-growing, female-led national locum staffing agency with nearly 15 years’ experience helping healthcare organizations identify and staff hard-to-fill positions to achieve workforce balance and supporting physicians and advanced practitioners in reaching their career goals. Headquartered in Atlanta, GA, Quest Locum Tenens partners with hospitals, health systems, and healthcare providers to precisely align best-fit locum talent with available roles across a range of specialties.
Our Mission: Have a lasting, meaningful impact on the state of healthcare by improving coverage in underserved communities, simplifying the staffing process, and creating a more authentic experience where physicians across all career stages can prosper and healthcare organizations can count on a partner who prioritizes relationships—and quality care—over profit.
Our Values: WELCOME EVERYONE Everyone is welcome at Quest Locums Tenens and welcome to prioritizing people over profit. Welcome to listening more than we speak, ensuring all feedback is valued. Welcome to the best, “uniquely Quest” locums experience. STRIVE EVERY DAY Always grow. Always learn. Always evolve. We seize every chance to rise to the challenge by fostering innovation, exceeding expectations, and championing those we partner with to achieve extraordinary results. LEAD WITH INTEGRITY Integrity lies at the heart of every relationship. It’s our promise and privilege to lead with respect, trust, and honesty at every turn for clients, providers, and team members. CHALLENGE THE STATUS QUO We empower every team member to challenge the status quo and obliterate “the box,” giving each uniquely talented team member the opportunity to shape the company future while driving individual success. COLLABORATE TOGETHER We’re committed to fostering a culture of collaboration, where every voice is heard, every idea is valued, and every effort is celebrated. The unified force of our diverse, powerhouse team is our greatest asset—achieving remarkable results for clients, providers, and our team.
The Role: As a Credentialing Specialist, you will act as a driver and facilitator of provider credentialing. In addition to running your day-to-day desk of credentialing files, you will be responsible for reviewing the quality of documents received, credentialing requirements, and identifying gaps. We are looking for a self-motivated and confident person that will be proactive, ultimately creating an experience where working with us is easier than for the agency/client to work the process directly. As this is an agency and client facing role, your attention to detail and communication skills must be top notch.
Key Responsibilities: Working with providers, external customers and internal departments to ensure the credentialing process is followed from booking to privileging Manage the technology and database for provider documents, ensuring data integrity Provide guidance and assistance with client privileging requirements by ensuring follow-up and communication at a high service level Attend credentialing meetings, preparing updates for internal and external teams on files and providers in process Request updates from providers in order to update clients and the technology Manage and professionally escalate applications or other requirements that are untimely from the provider or client Identify gaps in providers being credentialed and credentialing requirements where a provider may not meet minimum qualifications. Uphold internal credentialing standards as well as client credentialing requirements. Communicate timely, professionally, and efficiently with all required parties. Anticipate problems before they occur to ensure resolution Travel for required in-person meetings Consistently deliver on commitments and timelines Other credentialing duties as necessary
Qualifications and Experience: High school diploma or equivalent required 2+ years of credentialing in an agency, MSP, or health system, preferably in Locum Tenens Proficient in Microsoft Teams, Word, Excel and Outlook and other web-based applications Self-motivated with the ability to work autonomously and as part of a collaborative team
Skills: Excellent verbal and written communication skills Proficient in workload management/prioritization skills Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks Strong problem solving and decision-making skills in a fast-paced team environment Process-oriented mindset, focusing on optimizing workflows and maintaining consistent standards Proven time management and prioritization skills focusing on urgent and overlapping deadlines Willingness and ability to offer positive contributions to a remote and/or in-person company culture
Compensation: Competitive salary to commensurate experience Business Partner bonus plan
Benefits: Employee-centric culture Comprehensive benefits package with employer contribution 401k plan with employer contribution Permissive time off (PTO, holiday, etc.) Collaborate with a team of experienced recruiters and healthcare professionals
Career Pathing: Sr. Credentialing Specialist Credentialing Lead
Our Mission: Have a lasting, meaningful impact on the state of healthcare by improving coverage in underserved communities, simplifying the staffing process, and creating a more authentic experience where physicians across all career stages can prosper and healthcare organizations can count on a partner who prioritizes relationships—and quality care—over profit.
Our Values: WELCOME EVERYONE Everyone is welcome at Quest Locums Tenens and welcome to prioritizing people over profit. Welcome to listening more than we speak, ensuring all feedback is valued. Welcome to the best, “uniquely Quest” locums experience. STRIVE EVERY DAY Always grow. Always learn. Always evolve. We seize every chance to rise to the challenge by fostering innovation, exceeding expectations, and championing those we partner with to achieve extraordinary results. LEAD WITH INTEGRITY Integrity lies at the heart of every relationship. It’s our promise and privilege to lead with respect, trust, and honesty at every turn for clients, providers, and team members. CHALLENGE THE STATUS QUO We empower every team member to challenge the status quo and obliterate “the box,” giving each uniquely talented team member the opportunity to shape the company future while driving individual success. COLLABORATE TOGETHER We’re committed to fostering a culture of collaboration, where every voice is heard, every idea is valued, and every effort is celebrated. The unified force of our diverse, powerhouse team is our greatest asset—achieving remarkable results for clients, providers, and our team.
The Role: As a Credentialing Specialist, you will act as a driver and facilitator of provider credentialing. In addition to running your day-to-day desk of credentialing files, you will be responsible for reviewing the quality of documents received, credentialing requirements, and identifying gaps. We are looking for a self-motivated and confident person that will be proactive, ultimately creating an experience where working with us is easier than for the agency/client to work the process directly. As this is an agency and client facing role, your attention to detail and communication skills must be top notch.
Key Responsibilities: Working with providers, external customers and internal departments to ensure the credentialing process is followed from booking to privileging Manage the technology and database for provider documents, ensuring data integrity Provide guidance and assistance with client privileging requirements by ensuring follow-up and communication at a high service level Attend credentialing meetings, preparing updates for internal and external teams on files and providers in process Request updates from providers in order to update clients and the technology Manage and professionally escalate applications or other requirements that are untimely from the provider or client Identify gaps in providers being credentialed and credentialing requirements where a provider may not meet minimum qualifications. Uphold internal credentialing standards as well as client credentialing requirements. Communicate timely, professionally, and efficiently with all required parties. Anticipate problems before they occur to ensure resolution Travel for required in-person meetings Consistently deliver on commitments and timelines Other credentialing duties as necessary
Qualifications and Experience: High school diploma or equivalent required 2+ years of credentialing in an agency, MSP, or health system, preferably in Locum Tenens Proficient in Microsoft Teams, Word, Excel and Outlook and other web-based applications Self-motivated with the ability to work autonomously and as part of a collaborative team
Skills: Excellent verbal and written communication skills Proficient in workload management/prioritization skills Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks Strong problem solving and decision-making skills in a fast-paced team environment Process-oriented mindset, focusing on optimizing workflows and maintaining consistent standards Proven time management and prioritization skills focusing on urgent and overlapping deadlines Willingness and ability to offer positive contributions to a remote and/or in-person company culture
Compensation: Competitive salary to commensurate experience Business Partner bonus plan
Benefits: Employee-centric culture Comprehensive benefits package with employer contribution 401k plan with employer contribution Permissive time off (PTO, holiday, etc.) Collaborate with a team of experienced recruiters and healthcare professionals
Career Pathing: Sr. Credentialing Specialist Credentialing Lead