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NOCD Inc.

Senior Product Manager

NOCD Inc., Chicago, Illinois, United States, 60290

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NOCD is the #1 telehealth provider for the treatment of obsessive‑compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face‑to‑face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) – considered the "gold standard" in OCD treatment.

At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We’re changing the world and need other like‑minded individuals to accelerate and expand our efforts.

Opportunity Overview NOCD is seeking a Senior Product Manager to play a key role in scaling the systems and workflows that power our clinical operations and member experience. As the largest provider of evidence‑based telehealth treatment for OCD, we’re building technology that directly improves lives, often within weeks.

In this role, you’ll work at the intersection of product, data, operations, and clinical care, shaping how NOCD efficiently and compassionately delivers therapy at scale. You’ll own high‑impact operational and clinical workflows, build tools that make clinicians more effective, and ensure members receive seamless, high‑quality care. Your work will have direct, measurable human impact.

This is an opportunity for someone who thrives in fast‑paced environments, has deep curiosity for how systems work, loves to solve complex operational problems, and wants their work to create meaningful outcomes.

Required Qualifications

4+ years in product management, operations, strategy, or similar roles in tech‑enabled or healthcare environments

Bachelor’s degree in Business, Engineering, or related field (Master’s/MBA a plus)

Hands‑on experience using SQL to investigate issues, uncover insights, and drive decisions

Proven ability to turn ambiguous operational problems into clear product requirements with measurable outcomes

Experience working closely with engineering, design, and operations teams

Strong analytical mindset with a data‑driven approach to prioritization and validation

Excellent communication and cross‑functional leadership skills

Ability to balance speed and quality in a high‑growth environmen

Bonus Qualifications

Prior clinical or therapeutic experience

Experience in healthcare, clinical operations, EHR systems, or workflow optimization

Experience building or integrating AI‑driven solutions

Familiarity with tools like Figma, JIRA, ClickUp, and analytics platforms

What You’ll Work On

Own and enhance the product roadmap for clinical operations, scheduling, and therapist workflows

Build systems that improve therapist utilization, reduce friction, and elevate care quality

Identify bottlenecks across the care journey and turn them into streamlined workflows and productized solutions

Partner deeply with clinical operations, member support, data, and engineering teams to solve high‑impact operational problems

Develop tools and automations that reduce manual work, improve reliability, and increase visibility across key operational metrics

Ensure NOCD’s operational systems are scalable, compliant, and aligned with our mission

Influence product strategy and organizational processes as we continue to expand nationwide

Track and report measurable outcomes to demonstrate impact on member care and clinician efficiency

Mission‑driven, collaborative product + clinical operations culture

Competitive compensation: $135,000 – $175,000, plus stock options and performance incentives

Medical, dental, vision, and 401(k)

Flexible PTO

Onsite fitness center

Parental leave: 12 weeks fully paid (primary) / 6 weeks fully paid (secondary)

Equal Opportunity Employer committed to diversity and inclusivity

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