Jack & Jill/External ATS
Customer Success Manager: Onboarding to Product Impact
Jack & Jill/External ATS, San Francisco, California, United States, 94199
A B2B SaaS company seeks a Customer Success Manager in San Francisco. In this hybrid role, you will drive customer success from onboarding to expansion, directly shaping the product. Responsibilities include managing customer relationships, guiding product adoption, and influencing future developments. Candidates should have at least 2 years of experience in customer success, a passion for advocacy, and a proven track record in early-stage SaaS environments. This position offers significant impact and an opportunity to contribute to customer success.
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