BD Mexico
Job Description Summary
TheClinical Consultantis responsible for the maintenance of customer relationships in assigned accounts, maintaining a high level of customer service at or above expectations, and demonstrating accountability for their part in theBD Sales Process. This position serves as an IV therapy clinical expert and utilizes consultative approach to plan for BD Infusion product implementations. The ClinicalConsultantmay support the Clinical Educator Consultant in providing educationto facilities considering or using BDInfusion products, hardware (device)and software (interoperability and connectivity), from presales throughout the implementation cycle. The positionleads presentations and discussions with key individuals or groups to address clinical issues and/or concerns, provides assessments, and offers the clinical value of the BD solution.
Job Description We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Overall responsibilities:
Demonstratesknowledge and understanding of relevant clinical operations, products, services,and competitive background products.
Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
Interacts and supports Project Manager to ensure timely and productive implementations.
Collaborates with hospital cliniciansand EMRvendorto facilitate clinical workflows and participate in the development of policies and procedures.
Reviews and facilitates customer awareness of common HL7 error codes.
Escalates issues to clinical and technical SME when appropriate.
Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.
Ability to function in a highly regulated industry.
Skills, Duties and Tasks particular to the job:
Facilitation of conference calls and customer meetings forBDInfusion product implementations.
Establish rapport with customers that is conducive tolong termbusiness relationships.
Provide team support and product information on Infusionproducts as assigned by manager.
Supports mentoring of team members to ensure product and process competency.
Must possess leadership skills to manage customer teams, negotiate effectively, gain consensus within teams anddeliver concise and consistent communication.
Guides the review of customer site assessment and facilitates project design and implementation of Infusion products and technologies.
Provides feedback to Business Operations and Field Trainers for continuous improvement of implementation methodology, tools, and services.
Technical
Demonstrates knowledge of clinical workflow processes,
Ability to interact and guide diverse cross-functional teams to achieve desired outcome.
Demonstrates knowledge of established Infusionproduct implementation methodologies and tools or equivalent industry standards.
Must be detail oriented and able to coordinate complex projects consistent with established company and customer objectives.
Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across hospital systems.
Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and best practice considerations.
Install and supportBDInfusion hardwareand software solutions.
Influencescustomer acceptance and utilization ofBDInfusion products and services.
Expected to act as a customer support resource when necessary.
Qualifications
Current active Nursing Degree
4-6years of experience in related field or equivalent combination of education and experience.
Driving requirements dictate that the candidate possessand maintain a valid driver license and be at least 21 years old.
Home based position with travel.Travel may range from75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.
Mustbe able to lift a minimum of 40 lbs. Thisposition may involve pushing, pulling, stooping,bending,and lifting.
Preferred
Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
Specific knowledge ofBD business a plus.
Upon hire,mustprovide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs mustinclude:Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, Covid-19.
Must meet vendor credential requirements for assigned customer sites.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills Optional Skills Primary Work Location USA CA - San Diego Bldg A&B
Additional Locations USA MO - St Louis
Work Shift At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/en/our-commitment-to-you) .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information $87,500.00 - $144,400.00 USD Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
#J-18808-Ljbffr
Job Description We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Overall responsibilities:
Demonstratesknowledge and understanding of relevant clinical operations, products, services,and competitive background products.
Provides clinical leadership to BD customers in the implementation of interoperability and connectivity products.
Interacts and supports Project Manager to ensure timely and productive implementations.
Collaborates with hospital cliniciansand EMRvendorto facilitate clinical workflows and participate in the development of policies and procedures.
Reviews and facilitates customer awareness of common HL7 error codes.
Escalates issues to clinical and technical SME when appropriate.
Provides follow up to customers, according to department guidelines/criteria, for the purpose of system assessment, customer satisfaction, problem solving, and evaluation of the BD product/solutions.
Develops recommendations to assure that customers experience the full benefit and capabilities of solutions implemented.
Ability to function in a highly regulated industry.
Skills, Duties and Tasks particular to the job:
Facilitation of conference calls and customer meetings forBDInfusion product implementations.
Establish rapport with customers that is conducive tolong termbusiness relationships.
Provide team support and product information on Infusionproducts as assigned by manager.
Supports mentoring of team members to ensure product and process competency.
Must possess leadership skills to manage customer teams, negotiate effectively, gain consensus within teams anddeliver concise and consistent communication.
Guides the review of customer site assessment and facilitates project design and implementation of Infusion products and technologies.
Provides feedback to Business Operations and Field Trainers for continuous improvement of implementation methodology, tools, and services.
Technical
Demonstrates knowledge of clinical workflow processes,
Ability to interact and guide diverse cross-functional teams to achieve desired outcome.
Demonstrates knowledge of established Infusionproduct implementation methodologies and tools or equivalent industry standards.
Must be detail oriented and able to coordinate complex projects consistent with established company and customer objectives.
Demonstrates critical thinking and ability to aid customers in improving current business/practice operations including standardization across hospital systems.
Demonstrates problem solving, troubleshooting and system consultation as it relates to clinical workflow and best practice considerations.
Install and supportBDInfusion hardwareand software solutions.
Influencescustomer acceptance and utilization ofBDInfusion products and services.
Expected to act as a customer support resource when necessary.
Qualifications
Current active Nursing Degree
4-6years of experience in related field or equivalent combination of education and experience.
Driving requirements dictate that the candidate possessand maintain a valid driver license and be at least 21 years old.
Home based position with travel.Travel may range from75 - 100%, overnight travel. Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office.
Mustbe able to lift a minimum of 40 lbs. Thisposition may involve pushing, pulling, stooping,bending,and lifting.
Preferred
Acute care hospital experience required preferably with nursing informatics or leadership experience; Pediatric, NICU, and Oncology experience highly desired.
Specific knowledge ofBD business a plus.
Upon hire,mustprovide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs mustinclude:Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, Covid-19.
Must meet vendor credential requirements for assigned customer sites.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills Optional Skills Primary Work Location USA CA - San Diego Bldg A&B
Additional Locations USA MO - St Louis
Work Shift At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/en/our-commitment-to-you) .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information $87,500.00 - $144,400.00 USD Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
#J-18808-Ljbffr