City and County of San Francisco
Bilingual (English-Vietnamese) Voter Outreach Lead Coordinator and Language Acce
City and County of San Francisco, San Francisco, California, United States, 94199
Bilingual (English‑Vietnamese) Voter Outreach Lead Coordinator and Language Access Support Elections
Apply for the
Bilingual (English‑Vietnamese) Voter Outreach Lead Coordinator and Language Access Support Elections
role at the City and County of San Francisco.
City and County of San Francisco Provided Pay Range This range is provided by City and County of San Francisco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $34.43/hr – $41.87/hr
Department Background The mission of the Department of Elections is to provide equitable access to voting and election‑related services and to conduct free, fair, and functional elections for the City and County of San Francisco. Our staff work year‑round to ensure every eligible San Franciscan has easy access to safe, barrier‑free registration and voting options. We continuously improve our elections programs to make them more efficient and responsive to the needs of San Francisco voters.
We strive to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. We are committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.
Role Description The Language Access Ordinance (LAO) ensures that San Francisco residents with limited English proficiency (LEP) have meaningful access to city services and programs. The recent amendment, adopted on June 11, 2024, lowered the threshold for certifying an LEP language population from 10,000 to 6,000 individuals, making Vietnamese highly likely to qualify for official LAO designation. Beginning in 2026, the Department of Elections will provide translated materials and services in Vietnamese, including telephonic interpretation, website text, written notices, and other official communications.
To support this requirement, we are seeking a dedicated Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk (1403 Elections Clerk).
The Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk will:
Interact well with community groups, outside agencies, and diverse populations, including residents experiencing homelessness, individuals involved with the criminal justice system, immigrants, and new citizens.
Present information in both Vietnamese and English in a clear and engaging manner to a variety of audiences and draft professional written correspondence.
Familiarize themselves with San Francisco neighborhoods and use common computer programs such as Microsoft Suite and Adobe Acrobat.
Responsibilities
Translate election‑related materials, including ballots, voter guides, notices, website content, and outreach materials, into Standard Modern Vietnamese.
Review and proofread Vietnamese content to ensure accuracy, clarity, correctness, and cultural appropriateness.
Assist all voters, including Vietnamese‑speaking voters, in understanding their voting rights and the electoral process.
Provide in‑person, telephone, and written assistance to voters and registrants.
Drive to and conduct outreach in Vietnamese‑speaking communities to promote voter education and participation.
Make arrangements for and speak during media interviews and at community events to inform and educate voters, increasing voter participation among voters and potential registrants.
Ensure compliance with accessibility standards for all voters, including Vietnamese‑speaking voters, throughout the election cycle.
Identify and establish relationships with new partner organizations and media serving San Francisco communities, including vulnerable and hard‑to‑reach populations.
Present outreach data and metrics clearly in written reports and visual presentations and analyze the data to evaluate effectiveness.
Serve as a lead, develop, and conduct training sessions for seasonal outreach coordinators to ensure consistency, accuracy and completeness of election information presented to the public.
Provide general clerical support and assist with other duties and elections tasks as assigned.
Position Schedule, Requirements, and Work Location This is an exempt position covered under Charter Section 18. Most work is expected during normal workday hours (8 a.m. – 5 p.m., Monday through Friday). The person in this position must be available to work overtime both during the week and on weekends as necessary. Overtime hours are paid at 1.5 the hourly rate. A valid California Driver's License is required to drive to outreach events.
The position requires proficiency in English and Vietnamese, the ability to move and lift up to 40 pounds of outreach supplies and equipment, and a willingness to work a flexible schedule.
Position Salary: $34.4375–$41.8625 hourly ($71,630–$87,074 annually).
Minimum Qualifications Two (2) years (equivalent of 4,000 hours) of verifiable clerical experience, including preparing and maintaining a variety of records and documents, public contact, and gathering information.
Substitution: Completion of a clerical training program (240 hours) or the equivalent of 15 units of coursework from an accredited college or university may substitute for up to 6 months of clerical experience.
Desired Qualifications
Strong command of both English and Standard Modern Vietnamese used in government documents, media, and education.
Ability to distinguish between regional dialects and the standardized form of Vietnamese language.
Experience translating written materials and interpreting in real‑time between English and Vietnamese.
Proven proofreading skills with strong attention to detail.
Previous work with diverse communities, including limited‑English‑proficient (LEP) communities.
Strong understanding of San Francisco's diverse neighborhoods and community organizations.
Prior experience conducting outreach, public education, or voter engagement activities.
Familiarity with the electoral process and voting rights laws, particularly in California.
Excellent written and verbal communication skills across diverse audiences and platforms.
Ability to organize, analyze, and present outreach and voter engagement data.
Strong interpersonal skills and cultural sensitivity in working with diverse populations.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat.
Ability to manage multiple tasks in a fast‑paced, deadline‑driven environment.
Demonstrated ability to work independently and collaboratively as part of a team.
Experience providing customer service in person, over the phone, and by email.
Prior experience in a public service or government environment is a plus.
Bilingual Requirement This position requires bilingual skills in English and Vietnamese.
How to Apply
Check the boxes in the application that indicate you speak, read, and write Vietnamese.
Include a resume and a brief cover letter in English and its translation to Vietnamese detailing how you meet the requirements of the job.
To be considered, application and documents must be received by 5 p.m., Wednesday, November 19, 2025.
If you have any questions regarding this recruitment or the application process, please contact the Elections Hiring Team at elections.careers@sfgov.org.
Additional Information Regarding Employment with the City and County of San Francisco
Information About The Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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Bilingual (English‑Vietnamese) Voter Outreach Lead Coordinator and Language Access Support Elections
role at the City and County of San Francisco.
City and County of San Francisco Provided Pay Range This range is provided by City and County of San Francisco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $34.43/hr – $41.87/hr
Department Background The mission of the Department of Elections is to provide equitable access to voting and election‑related services and to conduct free, fair, and functional elections for the City and County of San Francisco. Our staff work year‑round to ensure every eligible San Franciscan has easy access to safe, barrier‑free registration and voting options. We continuously improve our elections programs to make them more efficient and responsive to the needs of San Francisco voters.
We strive to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. We are committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.
Role Description The Language Access Ordinance (LAO) ensures that San Francisco residents with limited English proficiency (LEP) have meaningful access to city services and programs. The recent amendment, adopted on June 11, 2024, lowered the threshold for certifying an LEP language population from 10,000 to 6,000 individuals, making Vietnamese highly likely to qualify for official LAO designation. Beginning in 2026, the Department of Elections will provide translated materials and services in Vietnamese, including telephonic interpretation, website text, written notices, and other official communications.
To support this requirement, we are seeking a dedicated Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk (1403 Elections Clerk).
The Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk will:
Interact well with community groups, outside agencies, and diverse populations, including residents experiencing homelessness, individuals involved with the criminal justice system, immigrants, and new citizens.
Present information in both Vietnamese and English in a clear and engaging manner to a variety of audiences and draft professional written correspondence.
Familiarize themselves with San Francisco neighborhoods and use common computer programs such as Microsoft Suite and Adobe Acrobat.
Responsibilities
Translate election‑related materials, including ballots, voter guides, notices, website content, and outreach materials, into Standard Modern Vietnamese.
Review and proofread Vietnamese content to ensure accuracy, clarity, correctness, and cultural appropriateness.
Assist all voters, including Vietnamese‑speaking voters, in understanding their voting rights and the electoral process.
Provide in‑person, telephone, and written assistance to voters and registrants.
Drive to and conduct outreach in Vietnamese‑speaking communities to promote voter education and participation.
Make arrangements for and speak during media interviews and at community events to inform and educate voters, increasing voter participation among voters and potential registrants.
Ensure compliance with accessibility standards for all voters, including Vietnamese‑speaking voters, throughout the election cycle.
Identify and establish relationships with new partner organizations and media serving San Francisco communities, including vulnerable and hard‑to‑reach populations.
Present outreach data and metrics clearly in written reports and visual presentations and analyze the data to evaluate effectiveness.
Serve as a lead, develop, and conduct training sessions for seasonal outreach coordinators to ensure consistency, accuracy and completeness of election information presented to the public.
Provide general clerical support and assist with other duties and elections tasks as assigned.
Position Schedule, Requirements, and Work Location This is an exempt position covered under Charter Section 18. Most work is expected during normal workday hours (8 a.m. – 5 p.m., Monday through Friday). The person in this position must be available to work overtime both during the week and on weekends as necessary. Overtime hours are paid at 1.5 the hourly rate. A valid California Driver's License is required to drive to outreach events.
The position requires proficiency in English and Vietnamese, the ability to move and lift up to 40 pounds of outreach supplies and equipment, and a willingness to work a flexible schedule.
Position Salary: $34.4375–$41.8625 hourly ($71,630–$87,074 annually).
Minimum Qualifications Two (2) years (equivalent of 4,000 hours) of verifiable clerical experience, including preparing and maintaining a variety of records and documents, public contact, and gathering information.
Substitution: Completion of a clerical training program (240 hours) or the equivalent of 15 units of coursework from an accredited college or university may substitute for up to 6 months of clerical experience.
Desired Qualifications
Strong command of both English and Standard Modern Vietnamese used in government documents, media, and education.
Ability to distinguish between regional dialects and the standardized form of Vietnamese language.
Experience translating written materials and interpreting in real‑time between English and Vietnamese.
Proven proofreading skills with strong attention to detail.
Previous work with diverse communities, including limited‑English‑proficient (LEP) communities.
Strong understanding of San Francisco's diverse neighborhoods and community organizations.
Prior experience conducting outreach, public education, or voter engagement activities.
Familiarity with the electoral process and voting rights laws, particularly in California.
Excellent written and verbal communication skills across diverse audiences and platforms.
Ability to organize, analyze, and present outreach and voter engagement data.
Strong interpersonal skills and cultural sensitivity in working with diverse populations.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat.
Ability to manage multiple tasks in a fast‑paced, deadline‑driven environment.
Demonstrated ability to work independently and collaboratively as part of a team.
Experience providing customer service in person, over the phone, and by email.
Prior experience in a public service or government environment is a plus.
Bilingual Requirement This position requires bilingual skills in English and Vietnamese.
How to Apply
Check the boxes in the application that indicate you speak, read, and write Vietnamese.
Include a resume and a brief cover letter in English and its translation to Vietnamese detailing how you meet the requirements of the job.
To be considered, application and documents must be received by 5 p.m., Wednesday, November 19, 2025.
If you have any questions regarding this recruitment or the application process, please contact the Elections Hiring Team at elections.careers@sfgov.org.
Additional Information Regarding Employment with the City and County of San Francisco
Information About The Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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