AerFin
Direct message the job poster from AerFin
About AerFin AerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers. Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents. With regional hubs in Europe, Asia and the USA we’re perfectly placed to keep fleets flying and get deals done. That’s the AerFin way. That’s the way ahead.
About the Role Permanent – Full time – Location: Miami
We’re seeking an IT Support Engineer with 3–5 years of hands‑on IT support and infrastructure experience to join our growing Miami team. You’ll ensure the reliability, security, and efficiency of our IT systems while delivering excellent support to employees. Working closely with our global IT team and UK HQ, you’ll manage core IT infrastructure, resolve issues, and support global IT projects and upgrades.
What You’ll Do
Serve as first-line IT support via email, IM, phone, or in person
Provide technical support for Windows applications, Microsoft 365, and Teams
Manage onboarding/offboarding (laptop setup, accounts, access, licenses)
Maintain IT documentation, support tickets, and procedures
Administer Active Directory / Entra ID, endpoint tools (Intune, ThreatLocker)
Configure and support VPN, Wi‑Fi, LAN, DNS, DHCP, and assist with firewall/switch configuration
Collaborate on security improvements, IT migrations, and system upgrades
Develop and use PowerShell scripts to automate workflows
Support infrastructure and global IT projects
Provide first‑line support for our ERP (Quantum), escalating as needed, and assist with integrations
What We’re Looking For
3–5 years of IT support/infrastructure experience
Strong knowledge of Active Directory, Entra ID, and Windows troubleshooting
Proficient with endpoint management, networking fundamentals, and IT security practices
Excellent problem‑solving, documentation, and communication skills
Able to work independently and balance operations with project work
Customer‑focused, proactive, and collaborative
In Return We Offer
Life insurance
401(k) Plan
Health Care Benefits
Bonus Plan
21 days' vacation days + Sick Leave
We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.
AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity. (NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)
Referrals increase your chances of interviewing at AerFin by 2x
#J-18808-Ljbffr
About AerFin AerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers. Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents. With regional hubs in Europe, Asia and the USA we’re perfectly placed to keep fleets flying and get deals done. That’s the AerFin way. That’s the way ahead.
About the Role Permanent – Full time – Location: Miami
We’re seeking an IT Support Engineer with 3–5 years of hands‑on IT support and infrastructure experience to join our growing Miami team. You’ll ensure the reliability, security, and efficiency of our IT systems while delivering excellent support to employees. Working closely with our global IT team and UK HQ, you’ll manage core IT infrastructure, resolve issues, and support global IT projects and upgrades.
What You’ll Do
Serve as first-line IT support via email, IM, phone, or in person
Provide technical support for Windows applications, Microsoft 365, and Teams
Manage onboarding/offboarding (laptop setup, accounts, access, licenses)
Maintain IT documentation, support tickets, and procedures
Administer Active Directory / Entra ID, endpoint tools (Intune, ThreatLocker)
Configure and support VPN, Wi‑Fi, LAN, DNS, DHCP, and assist with firewall/switch configuration
Collaborate on security improvements, IT migrations, and system upgrades
Develop and use PowerShell scripts to automate workflows
Support infrastructure and global IT projects
Provide first‑line support for our ERP (Quantum), escalating as needed, and assist with integrations
What We’re Looking For
3–5 years of IT support/infrastructure experience
Strong knowledge of Active Directory, Entra ID, and Windows troubleshooting
Proficient with endpoint management, networking fundamentals, and IT security practices
Excellent problem‑solving, documentation, and communication skills
Able to work independently and balance operations with project work
Customer‑focused, proactive, and collaborative
In Return We Offer
Life insurance
401(k) Plan
Health Care Benefits
Bonus Plan
21 days' vacation days + Sick Leave
We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.
AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity. (NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)
Referrals increase your chances of interviewing at AerFin by 2x
#J-18808-Ljbffr