Vanguard University of Southern California
Assistant Director of Housing Operations
Vanguard University of Southern California, Costa Mesa, California, United States, 92626
Assistant Director of Housing Operations
Position Summary
Assistant Director of Housing Operations supports the objectives of Student Development Operations and Auxiliary Services. This role oversees billing processes for housing and food services, coordinates meal plan services, and assists with maintaining housing facilities and furnishings while working closely with Residence Life, Facility Services, Conferencing Services, and the Office of Accounting Operations.
Responsibilities
Oversee housing assignments, roommate matching, meal plan selections, housing publications, and exemption requests.
Manage accurate billing procedures for housing, meal plans, and room damage charges.
Maintain and update StarRez Housing software as super-user.
Develop and update housing policies, ensuring accurate information in the student handbook, housing publications, and university websites.
Collaborate with Residence Life, Facility Services, Auxiliary Services, and Campus Operations to maintain residence facilities, furniture, and equipment, including long-term maintenance and renovation planning.
Facilitate housing check-ins and check-outs, train Resident Assistants, and coordinate early arrivals for special groups.
Act as liaison between Residence Life, Facilities, and Auxiliary Services for maintenance, housekeeping, and enhancement requests.
Oversee student meal plan selection and advertising, review and approve board dates.
Administer fall and spring housing registration processes through StarRez, collaborating with key stakeholders.
Partner with Conferencing and Events to manage summer housing assignments, room allocations, furniture requests, and billing transitions.
Support student retention and satisfaction through incentive programs.
Respond to student and parent inquiries and communicate housing information to Resident Directors.
Generate housing reports and records for Resident Directors, Director of Operations, Auxiliary Services staff, and VP of Student Development.
Meet regularly with relevant departments (Residence Life, Auxiliary Services, Facilities, Admissions, Director of Operations).
Perform other duties as assigned.
Qualifications
Bachelor’s degree required, preferably in Student Affairs, Business Administration, or related field; Master’s degree preferred.
2 to 4 years of professional experience in university housing, Residence Life, Student Affairs, or related area.
Experience with StarRez Housing Management System preferred.
Proficiency with office productivity tools (e.g., Microsoft Office) and willingness to learn new software systems.
Ability to collaborate with campus partners (Residence Life, Facilities, Auxiliary Services, Accounting, Campus Safety).
An openly committed Christian in agreement with the Christian mission and charismatic emphasis of the University.
Salary Full‑time position – $70,000 – $72,000 annually. Vanguard University offers a competitive benefits package.
Application To apply, please visit https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7009106.
#J-18808-Ljbffr
Responsibilities
Oversee housing assignments, roommate matching, meal plan selections, housing publications, and exemption requests.
Manage accurate billing procedures for housing, meal plans, and room damage charges.
Maintain and update StarRez Housing software as super-user.
Develop and update housing policies, ensuring accurate information in the student handbook, housing publications, and university websites.
Collaborate with Residence Life, Facility Services, Auxiliary Services, and Campus Operations to maintain residence facilities, furniture, and equipment, including long-term maintenance and renovation planning.
Facilitate housing check-ins and check-outs, train Resident Assistants, and coordinate early arrivals for special groups.
Act as liaison between Residence Life, Facilities, and Auxiliary Services for maintenance, housekeeping, and enhancement requests.
Oversee student meal plan selection and advertising, review and approve board dates.
Administer fall and spring housing registration processes through StarRez, collaborating with key stakeholders.
Partner with Conferencing and Events to manage summer housing assignments, room allocations, furniture requests, and billing transitions.
Support student retention and satisfaction through incentive programs.
Respond to student and parent inquiries and communicate housing information to Resident Directors.
Generate housing reports and records for Resident Directors, Director of Operations, Auxiliary Services staff, and VP of Student Development.
Meet regularly with relevant departments (Residence Life, Auxiliary Services, Facilities, Admissions, Director of Operations).
Perform other duties as assigned.
Qualifications
Bachelor’s degree required, preferably in Student Affairs, Business Administration, or related field; Master’s degree preferred.
2 to 4 years of professional experience in university housing, Residence Life, Student Affairs, or related area.
Experience with StarRez Housing Management System preferred.
Proficiency with office productivity tools (e.g., Microsoft Office) and willingness to learn new software systems.
Ability to collaborate with campus partners (Residence Life, Facilities, Auxiliary Services, Accounting, Campus Safety).
An openly committed Christian in agreement with the Christian mission and charismatic emphasis of the University.
Salary Full‑time position – $70,000 – $72,000 annually. Vanguard University offers a competitive benefits package.
Application To apply, please visit https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7009106.
#J-18808-Ljbffr