Duncan Company
Company Summary
Based in Minnesota, Duncan Company is one of the largest stocking industrial distributors in the Upper Midwest. We offer an extensive inventory of high‑quality products, including ball valves, butterfly valves, actuators, instruments, controls, safety products, and piping specialties. Partnering with leading manufacturers, we ensure you have access to reliable solutions for your industrial needs. Being proactively involved during all stages of a project's life cycle from conception, design, completion, and into post‑sale support allows Duncan Co. to provide the best solutions and products to meet both the application and customer needs and requirements.
Position Summary The Technical Sales Specialist is a detail‑oriented and customer‑focused position that supports our sales team by handling technical sales activities, including quoting, valve and actuator sizing, bid package preparation, and order entry. This role requires strong technical knowledge, excellent communication skills, and the ability to collaborate with both customers and internal teams to ensure accurate and timely project execution.
Key Duties and Essential Functions
Assist customers with valve and actuator selection, sizing, and application support to meet project requirements.
Prepare accurate and competitive quotes based on technical specifications and customer needs.
Compile and submit comprehensive bid packages, ensuring compliance with project requirements.
Process and manage order entries, verifying accuracy and resolving any discrepancies.
Work closely with outside sales, engineering, and production teams to ensure smooth order fulfillment.
Provide technical support and guidance to customers throughout the sales process.
Maintain up‑to‑date knowledge of products, industry standards, and company policies.
Develop and nurture relationships with customers, suppliers, and internal stakeholders.
Accompany and assist salespeople at customer sites and trade shows.
Required Qualifications
High School Diploma
3–5 years working in a technical sales role
Strong technical background
Proficiency in CRM and ERP software for quoting and order management
Excellent communication skills, both verbal and written
Proficient in using CRM software, Microsoft Office, and other related tools
Ability to manage multiple tasks and priorities in a fast‑paced environment
Strong analytical skills for sizing and selecting pumps based on customer specifications
Attention to detail
Strong problem‑solving skills
Preferred Qualifications
Prior experience in inside sales, technical sales, or applications engineering, preferably in the valve or industrial equipment industry
Experience in project management
Physical Demands
Primarily works in an office setting, requiring prolonged periods of sitting at a desk using a computer
Frequent use of hands and fingers for typing, writing, and handling documents
Occasional standing, walking, bending, and reaching to access files or office equipment
May need to visit construction sites, which can involve walking on uneven terrain, climbing ladders, or standing for extended periods
Requires visual acuity to review detailed drawings, blueprints, and technical documents
Occasional lifting of materials, files, or equipment up to 25 pounds
Work Environment
Typically works in an office environment with standard lighting, temperature control, and minimal noise levels
May require travel to project sites, contractor offices, or client meetings
When visiting job sites, exposure to construction‑related hazards such as dust, noise, and varying weather conditions may occur
May experience occasional high‑pressure situations when meeting bid deadlines
Benefits
Health insurance
401(k)
Dental insurance
Life insurance
Paid time off
Vision insurance
Compensation $32.49 - $38.58 per hour, dependent on qualification and experience
Minneapolis, MN – Technical Sales Specialist
Equal Opportunity Employer Statement We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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Position Summary The Technical Sales Specialist is a detail‑oriented and customer‑focused position that supports our sales team by handling technical sales activities, including quoting, valve and actuator sizing, bid package preparation, and order entry. This role requires strong technical knowledge, excellent communication skills, and the ability to collaborate with both customers and internal teams to ensure accurate and timely project execution.
Key Duties and Essential Functions
Assist customers with valve and actuator selection, sizing, and application support to meet project requirements.
Prepare accurate and competitive quotes based on technical specifications and customer needs.
Compile and submit comprehensive bid packages, ensuring compliance with project requirements.
Process and manage order entries, verifying accuracy and resolving any discrepancies.
Work closely with outside sales, engineering, and production teams to ensure smooth order fulfillment.
Provide technical support and guidance to customers throughout the sales process.
Maintain up‑to‑date knowledge of products, industry standards, and company policies.
Develop and nurture relationships with customers, suppliers, and internal stakeholders.
Accompany and assist salespeople at customer sites and trade shows.
Required Qualifications
High School Diploma
3–5 years working in a technical sales role
Strong technical background
Proficiency in CRM and ERP software for quoting and order management
Excellent communication skills, both verbal and written
Proficient in using CRM software, Microsoft Office, and other related tools
Ability to manage multiple tasks and priorities in a fast‑paced environment
Strong analytical skills for sizing and selecting pumps based on customer specifications
Attention to detail
Strong problem‑solving skills
Preferred Qualifications
Prior experience in inside sales, technical sales, or applications engineering, preferably in the valve or industrial equipment industry
Experience in project management
Physical Demands
Primarily works in an office setting, requiring prolonged periods of sitting at a desk using a computer
Frequent use of hands and fingers for typing, writing, and handling documents
Occasional standing, walking, bending, and reaching to access files or office equipment
May need to visit construction sites, which can involve walking on uneven terrain, climbing ladders, or standing for extended periods
Requires visual acuity to review detailed drawings, blueprints, and technical documents
Occasional lifting of materials, files, or equipment up to 25 pounds
Work Environment
Typically works in an office environment with standard lighting, temperature control, and minimal noise levels
May require travel to project sites, contractor offices, or client meetings
When visiting job sites, exposure to construction‑related hazards such as dust, noise, and varying weather conditions may occur
May experience occasional high‑pressure situations when meeting bid deadlines
Benefits
Health insurance
401(k)
Dental insurance
Life insurance
Paid time off
Vision insurance
Compensation $32.49 - $38.58 per hour, dependent on qualification and experience
Minneapolis, MN – Technical Sales Specialist
Equal Opportunity Employer Statement We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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