Senior IT Service Desk Specialist — Jira/ServiceNow

A leading tech solutions provider is seeking a Service Desk Support Specialist in Washington, DC. The ideal candidate will have at least 5 years of IT Service Desk experience, strong problem-solving skills, and proficiency in using JIRA. Responsibilities include operating the support desk, developing dashboards, and resolving Tier 1 support requests. The role offers a salary range of $95,000–$130,000 along with excellent benefits including PTO, health coverage, and a 401(k) plan. #J-18808-Ljbffr