Service Desk Specialist (Tier I) - IT Customer Support

A federal IT company is seeking a Tier I Service Desk Specialist in Washington, DC for a Full Time role. The position involves providing first-line technical support to federal end users, managing incidents and requests through IT systems, and supporting IT asset management. The ideal candidate will have 1-3 years of experience in customer support, familiarity with ITIL practices, and strong communication skills. Join a passionate team that values technology and people. #J-18808-Ljbffr