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Claim Assist Solutions

Sr. Director - Information Technology

Claim Assist Solutions, San Antonio, Texas, United States, 78208

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This Position Is For Claim Assist Solutions, LLC To know more, visit us at http://claimassistsolutions.com

Key Responsibilities

Develop and execute the company’s overall IT strategy, ensuring alignment with organizational goals and regulatory requirements.

Lead, mentor, and manage the IT department, fostering a culture of collaboration, innovation, and professional growth.

Oversee the design, implementation, and maintenance of secure, scalable, and high-performing technology infrastructure and applications.

Drive digital transformation initiatives to enhance operational efficiency, customer experience, and competitive advantage.

Establish and enforce IT policies, procedures, and standards to ensure data security, privacy, and compliance.

Manage relationships with external vendors, partners, and service providers to optimize technology investments and respond effectively to compliance requests.

Oversee IT budget planning and management, ensuring cost-effective use of resources.

Monitor emerging technologies and industry trends, advising executive leadership on opportunities for innovation.

Lead incident response and disaster recovery planning to minimize business disruption.

Collaborate cross-functionally to deliver technology solutions that meet the needs of internal stakeholders and external clients.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field required; Master’s degree preferred.

10+ years of progressive experience in IT leadership roles, with a proven track record of managing enterprise technology environments.

Strong knowledge of infrastructure, cloud computing, cybersecurity, software development, and data management.

Demonstrated experience leading digital transformation and change management initiatives.

Excellent leadership, communication, and interpersonal skills.

Strategic thinker with the ability to translate business needs into technology solutions.

Experience in the insurance, claims management, or financial services industries is highly desirable.

Relevant certifications (e.g., CISSP, PMP, ITIL) are a plus.

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