Bon Appétit Management Company
Resident District Manager - Samsung
Bon Appétit Management Company, San Jose, California, United States, 95199
Bon Appetit
Salary:
$165,000 - $175,000 / year
About Us Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting‑edge food into our cafes. This restaurant company operates in contract food service, giving you the freedom to be creative, take risks, and truly shine. We support staff growth, new ideas, and learning at every level. Our rapid growth and breadth of accounts provide exciting opportunities for our people.
Job Summary The RDM is the primary client contact and leads a team of 70 associates, including 8 managers. Monday–Friday operation provides Breakfast, Lunch, Dinner, and Catering services. The role oversees all aspects of the account, ensuring strong client partnerships and operational and financial performance. Schedule: Monday–Friday, 7:00am–5:00pm.
Key Responsibilities
Lead and develop a large team to deliver consistent, high‑quality service while driving performance in profitability, safety, compliance, and engagement.
Build and maintain strong client relationships, support retention, and identify growth opportunities.
Participate in district leadership discussions to share best practices, address risks, champion diversity, and support community engagement.
Make informed decisions that balance risk, reward, and long‑term impact, incorporating input from team members and partners.
Foster a culture of transparency, communication, safety, accountability, and continuous improvement.
Serve as a visible representative of the organization at client and community events.
Oversee safety, marketing, nutrition, and culinary functions to ensure all standards and regulations are met.
Ensure compliance with local, state, federal, and company policies; conduct audits to maintain sanitation, food storage, and operational best practices.
Manage all required reporting for meal and retail programs.
Lead talent development, performance evaluations, and succession planning with a strong understanding of all operational roles.
Own the financial performance of the account, including accuracy in reporting, forecasting, and budgeting.
Ensure consistent and fair application of all company policies and procedures.
Preferred Qualifications
Bachelor’s degree and at least three years of management experience in food service, hospitality, or related support services.
Proven success in food service management with strong operational, client service, and financial leadership.
Strong initiative, critical thinking, communication, multitasking, prioritization, and organizational skills.
Inclusive, proactive, professional, and resilient leadership style.
Proficiency in Microsoft Office Suite and POS systems.
Occasional travel required.
Benefits
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Programi
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote, all paid time off benefits information can be found here.
Compensation data: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Accommodation Statement Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Additional Information Bon Appetit maintains a drug‑free workplace. Req ID: 1487274.
#J-18808-Ljbffr
$165,000 - $175,000 / year
About Us Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting‑edge food into our cafes. This restaurant company operates in contract food service, giving you the freedom to be creative, take risks, and truly shine. We support staff growth, new ideas, and learning at every level. Our rapid growth and breadth of accounts provide exciting opportunities for our people.
Job Summary The RDM is the primary client contact and leads a team of 70 associates, including 8 managers. Monday–Friday operation provides Breakfast, Lunch, Dinner, and Catering services. The role oversees all aspects of the account, ensuring strong client partnerships and operational and financial performance. Schedule: Monday–Friday, 7:00am–5:00pm.
Key Responsibilities
Lead and develop a large team to deliver consistent, high‑quality service while driving performance in profitability, safety, compliance, and engagement.
Build and maintain strong client relationships, support retention, and identify growth opportunities.
Participate in district leadership discussions to share best practices, address risks, champion diversity, and support community engagement.
Make informed decisions that balance risk, reward, and long‑term impact, incorporating input from team members and partners.
Foster a culture of transparency, communication, safety, accountability, and continuous improvement.
Serve as a visible representative of the organization at client and community events.
Oversee safety, marketing, nutrition, and culinary functions to ensure all standards and regulations are met.
Ensure compliance with local, state, federal, and company policies; conduct audits to maintain sanitation, food storage, and operational best practices.
Manage all required reporting for meal and retail programs.
Lead talent development, performance evaluations, and succession planning with a strong understanding of all operational roles.
Own the financial performance of the account, including accuracy in reporting, forecasting, and budgeting.
Ensure consistent and fair application of all company policies and procedures.
Preferred Qualifications
Bachelor’s degree and at least three years of management experience in food service, hospitality, or related support services.
Proven success in food service management with strong operational, client service, and financial leadership.
Strong initiative, critical thinking, communication, multitasking, prioritization, and organizational skills.
Inclusive, proactive, professional, and resilient leadership style.
Proficiency in Microsoft Office Suite and POS systems.
Occasional travel required.
Benefits
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Programi
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote, all paid time off benefits information can be found here.
Compensation data: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf
Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Accommodation Statement Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Additional Information Bon Appetit maintains a drug‑free workplace. Req ID: 1487274.
#J-18808-Ljbffr