Director, AI-Driven Customer Segmentation Platform

A leading technology company in Sunnyvale is seeking a Director for the Head of Customer Experience Platform Segmentation Tech role. This position focuses on the design and evolution of an AI-enhanced Customer Support Segmentation Platform. Responsibilities include setting strategy and collaborating with cross-functional teams. Ideal candidates will have 8+ years of product operations experience and a strong grasp of GenAI concepts. Competitive salary between USD$186,000 to USD$207,000 annually, with eligibility for bonuses and equity awards. #J-18808-Ljbffr