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Uber

Head of CX Segmentation Platform & AI

Uber, San Francisco, California, United States, 94199

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A leading technology company is seeking a Head of Customer Experience Platform to oversee the design and management of their Customer Support Segmentation Platform. This role requires over 8 years' experience in product operations, alongside expertise in GenAI concepts and strong collaboration skills. Candidates should possess exceptional communication abilities and familiarity with SQL. The position offers competitive compensation within the USD$186,000 - USD$207,000 range, along with eligibility for bonuses and benefits. #J-18808-Ljbffr