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C.H. Robinson

General Manager - Short Haul

C.H. Robinson, Chicago, Illinois, United States, 60290

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C.H. Robinson is seeking a strategic, visionary leader to launch and scale a new team focused on our Short Haul business (0–250 miles) within North America Surface Transportation (NAST). As General Manager – Short Haul, you will build the team from the ground up, define strategy and structure, oversee onboarding, and drive sustained growth. With supply chains regionalizing and haul lengths shrinking, Short Haul is a critical growth area. You’ll lead the current team of five Capacity Market Managers and expand with individual contributors, shaping a new business unit that influences enterprise strategy and delivers impact through operational excellence, supply acquisition, business development, and cross-functional collaboration. This role is pivotal in driving strategic growth, achieving key business and financial objectives, generating demand through carrier relationships, and developing talent to ensure long-term success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Responsibilities:

Develop and execute strategies to drive growth and profitability in Short Haul operations

Build and lead Short Haul Execution team, including hiring, onboarding, and talent development

Align costing and pricing to win market share while maximizing profitability

Drive performance against scorecard KPIs with a continuous improvement mindset

Collaborate cross-functionally with Business Development Managers, Pricing Operations, Costing Operations, Commercial Leaders, Product, Marketing, and Capacity teams

Design and implement programs that deliver industry-leading solutions

Leverage deep knowledge of C.H. Robinson’s products and services to identify growth opportunities, optimize solutions, and stay ahead of industry trends

Align the team with enterprise strategic goals, regularly communicate key metrics, and motivate employees to achieve business results

Identify operational gaps and deploy resources and technology to improve efficiency, productivity, and financial outcomes

Strengthen carrier and customer relationships through targeted engagement strategies

Drive performance and growth of team leaders and reports through coaching, feedback, and mentoring

Review engagement data, implement plans to foster a positive culture, and support retention

Champion and lead change management initiatives by actively driving communication, implementation, and sustained reinforcement across teams

Ensure alignment with organization goals while fostering engagement, adaptability, and accountability throughout the transformation process

Plan, strategize, and deploy resources to drive business opportunities and manage daily service delivery

Build, manage, and leverage internal relationships across all layers of the organization to ensure collaboration, consistency, quality, issue resolution, process, and/or service improvements to maximize efficiencies and results

Required Qualifications:

Bachelor’s degree from an accredited college or university

Minimum 7 years logistics industry experience

Minimum 3 years of people management experience

Ability to travel up to 25% (domestically

Preferred Qualifications:

Strong knowledge of C.H. Robinson’s carrier and/or commercial-facing business

Broad market and industry knowledge, and vertical expertise (if applicable)

Experience leading other leaders

Proven experience utilizing analytical tools to understand and manage business

Demonstrated success in generating revenue or business growth and able to drive results through others

Financial management experience and ability to understand and communicate financial metrics

Strong written and verbal communication skills, including proficiency in presenting to both internal and external audiences

Demonstrated collaboration, influence, relationship building, and negotiation skills

Experience consulting with multiple stakeholders across varying organizational levels, both internally and externally

Strong organizational and problem resolution skills

Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range

$125,600.00 - $287,300.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE Disabled Veteran Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid observed holidays

2 paid floating holidays for U.S. hourly employees

Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING (https://www.chrobinson.com/en-us/about-us/careers/life-at-chr/benefits-and-wellbeing/) page Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .

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