C.H. Robinson
General Manager – Short Haul, North America Surface Transportation (NAST)
C.H. Robinson is seeking a strategic, visionary leader to launch and scale a new team focused on our Short Haul business (0–250 miles) within North America Surface Transportation (NAST). As General Manager – Short Haul, you will build the team from the ground up, define strategy and structure, oversee onboarding, and drive sustained growth. With supply chains regionalizing and haul lengths shrinking, Short Haul is a critical growth area. You’ll lead the current team of five Capacity Market Managers and expand with individual contributors, shaping a new business unit that influences enterprise strategy and delivers impact through operational excellence, supply acquisition, business development, and cross‑functional collaboration.
This role is pivotal in driving strategic growth, achieving key business and financial objectives, generating demand through carrier relationships, and developing talent to ensure long‑term success. In this role, you will work on‑site with your peers five days a week, fostering creativity and producing impactful results through face‑to‑face interactions.
Responsibilities
Develop and execute strategies to drive growth and profitability in Short Haul operations
Build and lead Short Haul Execution team, including hiring, onboarding, and talent development
Align costing and pricing to win market share while maximizing profitability
Drive performance against scorecard KPIs with a continuous improvement mindset
Collaborate cross‑functionally with Business Development Managers, Pricing Operations, Costing Operations, Commercial Leaders, Product, Marketing, and Capacity teams
Design and implement programs that deliver industry‑leading solutions
Leverage deep knowledge of C.H. Robinson’s products and services to identify growth opportunities, optimize solutions, and stay ahead of industry trends
Align the team with enterprise strategic goals, regularly communicate key metrics, and motivate employees to achieve business results
Identify operational gaps and deploy resources and technology to improve efficiency, productivity, and financial outcomes
Strengthen carrier and customer relationships through targeted engagement strategies
Drive performance and growth of team leaders and reports through coaching, feedback, and mentoring
Review engagement data, implement plans to foster a positive culture, and support retention
Champion and lead change management initiatives by actively driving communication, implementation, and sustained reinforcement across teams
Ensure alignment with organization goals while fostering engagement, adaptability, and accountability throughout the transformation process
Plan, strategize, and deploy resources to drive business opportunities and manage daily service delivery
Build, manage, and leverage internal relationships across all layers of the organization to ensure collaboration, consistency, quality, issue resolution, process, and/or service improvements to maximize efficiencies and results
Required Qualifications
Bachelor’s degree from an accredited college or university
Minimum 7 years logistics industry experience
Minimum 3 years of people management experience
Ability to travel up to 25% (domestically)
Preferred Qualifications
Strong knowledge of C.H. Robinson’s carrier and/or commercial‑facing business
Broad market and industry knowledge, and vertical expertise (if applicable)
Experience leading other leaders
Proven experience utilizing analytical tools to understand and manage business
Demonstrated success in generating revenue or business growth and able to drive results through others
Financial management experience and ability to understand and communicate financial metrics
Strong written and verbal communication skills, including proficiency in presenting to both internal and external audiences
Demonstrated collaboration, influence, relationship building, and negotiation skills
Experience consulting with multiple stakeholders across varying organizational levels, both internally and externally
Strong organizational and problem resolution skills
Values a diverse and inclusive work environment
Compensation Range $125,600.00 – $287,300.00. The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits Your Health, Wealth and Self
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short‑Term and Long‑Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team‑building opportunities
#J-18808-Ljbffr
This role is pivotal in driving strategic growth, achieving key business and financial objectives, generating demand through carrier relationships, and developing talent to ensure long‑term success. In this role, you will work on‑site with your peers five days a week, fostering creativity and producing impactful results through face‑to‑face interactions.
Responsibilities
Develop and execute strategies to drive growth and profitability in Short Haul operations
Build and lead Short Haul Execution team, including hiring, onboarding, and talent development
Align costing and pricing to win market share while maximizing profitability
Drive performance against scorecard KPIs with a continuous improvement mindset
Collaborate cross‑functionally with Business Development Managers, Pricing Operations, Costing Operations, Commercial Leaders, Product, Marketing, and Capacity teams
Design and implement programs that deliver industry‑leading solutions
Leverage deep knowledge of C.H. Robinson’s products and services to identify growth opportunities, optimize solutions, and stay ahead of industry trends
Align the team with enterprise strategic goals, regularly communicate key metrics, and motivate employees to achieve business results
Identify operational gaps and deploy resources and technology to improve efficiency, productivity, and financial outcomes
Strengthen carrier and customer relationships through targeted engagement strategies
Drive performance and growth of team leaders and reports through coaching, feedback, and mentoring
Review engagement data, implement plans to foster a positive culture, and support retention
Champion and lead change management initiatives by actively driving communication, implementation, and sustained reinforcement across teams
Ensure alignment with organization goals while fostering engagement, adaptability, and accountability throughout the transformation process
Plan, strategize, and deploy resources to drive business opportunities and manage daily service delivery
Build, manage, and leverage internal relationships across all layers of the organization to ensure collaboration, consistency, quality, issue resolution, process, and/or service improvements to maximize efficiencies and results
Required Qualifications
Bachelor’s degree from an accredited college or university
Minimum 7 years logistics industry experience
Minimum 3 years of people management experience
Ability to travel up to 25% (domestically)
Preferred Qualifications
Strong knowledge of C.H. Robinson’s carrier and/or commercial‑facing business
Broad market and industry knowledge, and vertical expertise (if applicable)
Experience leading other leaders
Proven experience utilizing analytical tools to understand and manage business
Demonstrated success in generating revenue or business growth and able to drive results through others
Financial management experience and ability to understand and communicate financial metrics
Strong written and verbal communication skills, including proficiency in presenting to both internal and external audiences
Demonstrated collaboration, influence, relationship building, and negotiation skills
Experience consulting with multiple stakeholders across varying organizational levels, both internally and externally
Strong organizational and problem resolution skills
Values a diverse and inclusive work environment
Compensation Range $125,600.00 – $287,300.00. The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job‑related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits Your Health, Wealth and Self
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short‑Term and Long‑Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team‑building opportunities
#J-18808-Ljbffr