Park West Health System,Inc. is hiring: Bilingual Registrar / Front Office Assis

Join to apply for the Bilingual Registrar / Front Office Assistant role at Park West Health System, Inc.

Overview

Park West is seeking a skilled Bilingual Registrar to support and receive patients between our Plaza and Belvedere locations.

Responsibilities

• Follow all policies and procedures.
• Answer phone calls and address questions and concerns over the telephone in a professional demeanor.
• Enter a variety of data elements into the computer system on a daily basis.
• Schedule and reschedule patient appointments, including follow-up, call-in and walk-in appointments.
• Keep supply of appropriate/necessary forms available.
• Remain courteous, calm and accurate when transcribing verbal communications by telephone and in person.
• Keep the working environment neat and clean.
• Obtain correct updated demographics information (e.g., address).
• Handle incoming telephone calls for appointments.
• Maintain provider schedules.
• Print and distribute daily schedules to providers and clinical support staff.
• Schedule and notify patients of appointments.

Qualifications

• High School Diploma or equivalent required.
• Fluent in both English and Spanish highly desired.
• At least two (2) years of clerical experience, preferably in a medical office setting. Proficiency with Windows and data-based programs.
• Ability to work as a productive team member with staff and patients; professional and personable; open to supervision and growth.
• Responsibilities include interviewing the patient upon arrival, capturing and verifying all demographic and insurance information, securing required signatures, and scheduling patient appointments.