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Klaviyo

Sales Manager, Enterprise

Klaviyo, Boston, Massachusetts, us, 02298

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Sales Manager, Enterprise @ Klaviyo!

Why Klaviyo, Why Now? At Klaviyo, we’re rewriting how brands build, grow, and scale relationships with their customers. Our platform turns messy customer data into meaningful experiences: smarter segmentation, deeper personalization, and faster growth across email, SMS, and beyond. We are the only B2C CRM on the market. We’re riding a strong wave of growth – we hit $937.5 million in revenue for 2024, up 34% year-over-year, and we’re already at a ~$1.08 billion run‑rate in 2025. Our momentum isn’t just about top‑line numbers: in Q2 we grew to $293 million in revenue (+32% year over year) while expanding our customer base and international reach. As the go‑to CRM for consumer brands, we’re scaling globally, moving up‑market, and deepening value for our customers – and we’re looking for team members who are excited to grow with us.

About The Role As our Enterprise Sales Manager, you’ll lead, inspire, and develop a high‑performing team of experienced Account Executives focused on large‑scale enterprise engagements. This is a dynamic, tactical and strategic leadership role where you will:

Recruit, onboard and coach seasoned sellers to deliver week‑by‑week, quarter‑by‑quarter success: Partnering with TA is critical as we scale

Set and own the forecast cadence, track leading indicators, adjust plan and drive accountability across the team.

Develop and execute enterprise‑level sales strategies in partnership with senior leadership, aligned with product, marketing and customer success.

Help your team build and manage a rich pipeline of qualified enterprise opportunities, enable deal prioritization, and support closing high‑impact deals.

Identify skill gaps, design and deliver ongoing professional development, and foster a culture of continuous improvement and growth.

Partner closely with cross‑functional teams (Business Development, Marketing, Customer Success, Partnerships, Finance, Legal, Solutions Engineering) to ensure a holistic orchestration of enterprise account engagements.

Deliver regular performance reviews, pipeline and revenue reports to senior leadership; provide insights and recommendations for scaling and optimizing the enterprise sales engine.

Address team conflict, performance shortfalls or process barriers in a timely and constructive manner.

You don’t wait to be told what tool to try – you explore, test, and share what works.

Required Experience

4+ years of experience managing enterprise/strategic sales teams in SaaS, experience in MarTech/CRM/e‑commerce

6+ years of Enterprise selling experience into the Fortune 5000 and success exceeding quotas in AI and SaaS solutions

You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast

You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table

Track record of building, coaching and scaling high-performing enterprise sales teams

Executive presence and credibility: comfortable engaging senior executives (C‑suite) and influencing across internal and external stakeholders.

Strong analytical mindset; you’re fluent in sales metrics, pipeline health, conversion math, forecasting and leveraging CRM (especially Salesforce).

Motivational leadership style: you inspire your team, drive energy and accountability, foster collaboration and champion best practices.

Comfortable operating in a high‑velocity, dynamic, fast‑moving SaaS/MarTech environment.

Experience with the MEDDPIC, and Command the Message Sales methodologies

Deep understanding of e‑commerce KPIs, consumer behaviour, CRM and CDP/marketing automation market dynamics.

Why Klaviyo?

Be part of a billion‑dollar plus scale company, redefining B2C CRM with AI, data and omnichannel marketing

Scale meaningful relationships: brands using Klaviyo are activating billions of customer profiles and real‑time data events every day.

Join a culture of climb, support and growth: at Klaviyo we believe in enabling our people (and our customers) to ascend to the summit and beyond.

Work across mission‑critical enterprise deals that drive real business impact and shape the future of brand‑to‑consumer engagement.

Lead, inspire, and elevate our enterprise go‑to‑market motion.

Klaviyo is an equal‑opportunity employer and we celebrate diversity and strive to build an inclusive environment for all.

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