JLL
Change Management Lead, Associate Director - Consulting
JLL, San Antonio, Texas, United States, 78208
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Change Management Lead, Associate Director - Consulting
role at
JLL .
We are seeking an experienced change management associate to join our team in a full‑time, long‑term role with one of JLL's financial services clients based in San Antonio, Texas. The position is in‑office, four days a week at the client site. The candidate must currently reside in the San Antonio area and be able to commute regularly.
Key Responsibilities
Develop and execute workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals
Oversee program management for change initiatives in key locations, including project and move communications to support new and existing workplace transformation initiatives
Develop a tiered approach to manage any level of workplace change, ensuring an organized and structured program
Collaborate with leaders in various lines of business to deliver refined and cohesive communications and delivery before, during, and after the change
Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of a change leader
Implement feedback‑to‑action loops for greater transparency across the corporate real estate organization
Manage program, project and move communication templates
Provide ongoing change management support
Drive curation of expanded digital content for workplace success initiatives
Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics
Program management for strategic on‑account deliverables
Qualifications
Bachelor's degree required; with relevant change management certifications preferred
3‑7 years of experience in change management principles, methodologies, and tools
Strong knowledge of change management processes, methods, and resources
Proven track record of influencing and managing relationships at various levels of leadership
Experience with large‑scale, multi‑phased workplace change initiatives
Strong collaboration skills and ability to manage cross‑functional, stakeholder alignment, and support resolution
Entrepreneurial mindset with excellent time management and prioritization abilities
Corporate program implementation experience, working with cross‑functional teams (real estate, facilities, IT, HR, Finance)
Outstanding presentation, facilitation, and communication skills (both written and verbal)
Solid project management capabilities
Key Competencies
Executive presence: Ability to command respect and build credibility with senior stakeholders
Strategic thinking: Capacity to develop innovative solutions for complex business challenges
Data‑driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results
Adaptability: Flexibility to work in a dynamic environment and adjust to changing client needs
Leadership: Ability to guide teams and drive projects to successful completion
Location: San Antonio, on‑site with client.
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Change Management Lead, Associate Director - Consulting
role at
JLL .
We are seeking an experienced change management associate to join our team in a full‑time, long‑term role with one of JLL's financial services clients based in San Antonio, Texas. The position is in‑office, four days a week at the client site. The candidate must currently reside in the San Antonio area and be able to commute regularly.
Key Responsibilities
Develop and execute workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals
Oversee program management for change initiatives in key locations, including project and move communications to support new and existing workplace transformation initiatives
Develop a tiered approach to manage any level of workplace change, ensuring an organized and structured program
Collaborate with leaders in various lines of business to deliver refined and cohesive communications and delivery before, during, and after the change
Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of a change leader
Implement feedback‑to‑action loops for greater transparency across the corporate real estate organization
Manage program, project and move communication templates
Provide ongoing change management support
Drive curation of expanded digital content for workplace success initiatives
Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics
Program management for strategic on‑account deliverables
Qualifications
Bachelor's degree required; with relevant change management certifications preferred
3‑7 years of experience in change management principles, methodologies, and tools
Strong knowledge of change management processes, methods, and resources
Proven track record of influencing and managing relationships at various levels of leadership
Experience with large‑scale, multi‑phased workplace change initiatives
Strong collaboration skills and ability to manage cross‑functional, stakeholder alignment, and support resolution
Entrepreneurial mindset with excellent time management and prioritization abilities
Corporate program implementation experience, working with cross‑functional teams (real estate, facilities, IT, HR, Finance)
Outstanding presentation, facilitation, and communication skills (both written and verbal)
Solid project management capabilities
Key Competencies
Executive presence: Ability to command respect and build credibility with senior stakeholders
Strategic thinking: Capacity to develop innovative solutions for complex business challenges
Data‑driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results
Adaptability: Flexibility to work in a dynamic environment and adjust to changing client needs
Leadership: Ability to guide teams and drive projects to successful completion
Location: San Antonio, on‑site with client.
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