Sierra Central Credit Union
Financial Services Associate I - IV Full Time 32 Hours
Sierra Central Credit Union, South Lake Tahoe, California, United States, 96153
Financial Services Associate I - IV Full Time 32 Hours
Join to apply for the Financial Services Associate I - IV Full Time 32 Hours role at Sierra Central Credit Union.
Summary Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals.
Responsibilities
Greeting customers and assisting them with their banking needs
Processing deposits, withdrawals, and other transactions accurately and efficiently
Balancing cash drawers and reconciling discrepancies
Cross-selling bank products and services to customers
Inputting new account/loan applicant requests
Assisting customers with account inquiries and problem resolution in a professional manner
Adhering to bank procedures and security protocols to ensure the safety of customer transactions
Willing to travel and work at other branches as business needs dictate, sometimes on short notice.
Requirements
High school diploma or equivalent
Previous customer service experience preferred
Comfortable doing sales and cold-calling
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Attention to detail and accuracy in handling transactions
Knowledge of banking products and services is a plus
Must pass background check
Pay Ranges Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred.
Financial Service Associate II - $21.00 - $23.00 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.
Financial Service Associate III - $23.60 - $26.00 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
We offer a competitive salary, benefits package, and opportunities for career growth within our organization.
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Summary Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals.
Responsibilities
Greeting customers and assisting them with their banking needs
Processing deposits, withdrawals, and other transactions accurately and efficiently
Balancing cash drawers and reconciling discrepancies
Cross-selling bank products and services to customers
Inputting new account/loan applicant requests
Assisting customers with account inquiries and problem resolution in a professional manner
Adhering to bank procedures and security protocols to ensure the safety of customer transactions
Willing to travel and work at other branches as business needs dictate, sometimes on short notice.
Requirements
High school diploma or equivalent
Previous customer service experience preferred
Comfortable doing sales and cold-calling
Strong communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Attention to detail and accuracy in handling transactions
Knowledge of banking products and services is a plus
Must pass background check
Pay Ranges Financial Service Associate I - $19.56 - $20.38 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred.
Financial Service Associate II - $21.00 - $23.00 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.
Financial Service Associate III - $23.60 - $26.00 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Financial Service Associate IV - $25.00 - $29.46 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
We offer a competitive salary, benefits package, and opportunities for career growth within our organization.
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