Sierra Central Credit Union
Financial Services Associate I - IV
Sierra Central Credit Union, Redding, California, United States, 96001
Financial Services Associate I - IV
Sierra Central Credit Union
is hiring a Financial Services Associate I - IV. This position focuses on providing exceptional customer service, processing transactions accurately, and promoting credit union services.
Summary Provide accurate, prompt and professional member service while promoting credit union services, and actively participate in branch efforts to meet or exceed assigned production goals.
Responsibilities
Greeting customers and assisting them with banking needs
Processing deposits, withdrawals, and other transactions accurately and efficiently
Balancing cash drawers and reconciling discrepancies
Cross‑selling bank products and services to customers
Inputting new account/loan applicant requests
Assisting customers with account inquiries and problem resolution in a professional manner
Adhering to bank procedures and security protocols to ensure the safety of customer transactions
Willing to travel and work at other branches as business needs dictate, sometimes on short notice
Qualifications
High school diploma or equivalent
Previous customer service experience preferred
Comfortable with sales and cold‑calling
Strong communication and interpersonal skills
Ability to work efficiently in a fast‑paced environment
Attention to detail and accuracy in handling transactions
Knowledge of banking products and services is a plus
Must pass a background check
Pay Ranges Financial Service Associate I: $19.56 - $20.38
Financial Service Associate II: $21.00 - $23.00
Financial Service Associate III: $23.60 - $26.00
Financial Service Associate IV: $25.00 - $29.46
The position offers a competitive salary, benefits package, and opportunities for career growth within the organization.
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is hiring a Financial Services Associate I - IV. This position focuses on providing exceptional customer service, processing transactions accurately, and promoting credit union services.
Summary Provide accurate, prompt and professional member service while promoting credit union services, and actively participate in branch efforts to meet or exceed assigned production goals.
Responsibilities
Greeting customers and assisting them with banking needs
Processing deposits, withdrawals, and other transactions accurately and efficiently
Balancing cash drawers and reconciling discrepancies
Cross‑selling bank products and services to customers
Inputting new account/loan applicant requests
Assisting customers with account inquiries and problem resolution in a professional manner
Adhering to bank procedures and security protocols to ensure the safety of customer transactions
Willing to travel and work at other branches as business needs dictate, sometimes on short notice
Qualifications
High school diploma or equivalent
Previous customer service experience preferred
Comfortable with sales and cold‑calling
Strong communication and interpersonal skills
Ability to work efficiently in a fast‑paced environment
Attention to detail and accuracy in handling transactions
Knowledge of banking products and services is a plus
Must pass a background check
Pay Ranges Financial Service Associate I: $19.56 - $20.38
Financial Service Associate II: $21.00 - $23.00
Financial Service Associate III: $23.60 - $26.00
Financial Service Associate IV: $25.00 - $29.46
The position offers a competitive salary, benefits package, and opportunities for career growth within the organization.
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