Applegreen (US) Welcome Centers
General Manager (Dunkin or Auntie Anne's/Nathans)
Applegreen (US) Welcome Centers, Trenton, New Jersey, us, 08628
General Manager (Dunkin or Auntie Anne’s/Nathans)
Join to apply for the
General Manager (Dunkin or Auntie Anne’s/Nathans)
role at
Applegreen (US) Welcome Centers . At Applegreen, we refresh travelers on their journey by providing convenience, comfort, retail, and a menu of popular quick‑service brands such as Auntie Anne’s, Burger King, Chick‑fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values Our core values guide and motivate our attitudes and behaviors toward customers, suppliers, partners, and each other. We value our customers and communities.
We develop our people.
We are driven by pace, passion and performance.
We embrace change and seek opportunities.
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401(k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
What You’ll Do
Lead the day‑to‑day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
Foster an engaging work culture of learning, development, and recognition.
Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
Monitor and enforce cash handling policies and procedures.
Ensure compliance with company policies & procedures and local, state, & federal laws.
Address customer needs and resolve issues and complaints in a professional and timely manner.
Work collaboratively with Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
Maintain cooperative relationships with business partners, vendors, and the community.
Essential Experience & Skills
Ability to operate in and lead a team in a fast‑paced environment.
Demonstrates team management, delegation and issue resolution skills and the ability to multi‑task.
Uses judgment and discretion to resolve less routine questions and problems.
Proven ability to drive profitable growth while improving customer and associate satisfaction.
Proficient computer skills.
ServSafe Certification Preferred.
Requirements
High school diploma or GED equivalent.
2+ years of experience as a supervisor or unit‑level manager in a quick‑service restaurant.
Available to work a flexible on‑site schedule of approximately 50 hours per week, including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
Occasionally attend meetings or travel to support other locations.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
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General Manager (Dunkin or Auntie Anne’s/Nathans)
role at
Applegreen (US) Welcome Centers . At Applegreen, we refresh travelers on their journey by providing convenience, comfort, retail, and a menu of popular quick‑service brands such as Auntie Anne’s, Burger King, Chick‑fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values Our core values guide and motivate our attitudes and behaviors toward customers, suppliers, partners, and each other. We value our customers and communities.
We develop our people.
We are driven by pace, passion and performance.
We embrace change and seek opportunities.
Benefits
Flexible Schedules
Medical/Dental/Vision Insurance
Paid Time Off
401(k) with Company Match
Earned Wage Access – Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
What You’ll Do
Lead the day‑to‑day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
Foster an engaging work culture of learning, development, and recognition.
Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
Monitor and enforce cash handling policies and procedures.
Ensure compliance with company policies & procedures and local, state, & federal laws.
Address customer needs and resolve issues and complaints in a professional and timely manner.
Work collaboratively with Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
Maintain cooperative relationships with business partners, vendors, and the community.
Essential Experience & Skills
Ability to operate in and lead a team in a fast‑paced environment.
Demonstrates team management, delegation and issue resolution skills and the ability to multi‑task.
Uses judgment and discretion to resolve less routine questions and problems.
Proven ability to drive profitable growth while improving customer and associate satisfaction.
Proficient computer skills.
ServSafe Certification Preferred.
Requirements
High school diploma or GED equivalent.
2+ years of experience as a supervisor or unit‑level manager in a quick‑service restaurant.
Available to work a flexible on‑site schedule of approximately 50 hours per week, including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
Occasionally attend meetings or travel to support other locations.
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
#J-18808-Ljbffr