Connecticut State Community College
Senior Director of Infrastructure and Operations
Connecticut State Community College, New Britain, Connecticut, us, 06051
Senior Director of Infrastructure and Operations
Posted:
December 10, 2025 |
Closing Date:
5:00 pm (EST) on Wednesday, January 7, 2026 |
Location:
CT State Community College, 185 Main Street, New Britain, CT 06051 |
Hours:
Full‑time, 35 hours per week |
Level:
Community College Professional 21, 12‑month, tenure track position
Position Summary Plans, manages, and coordinates the evaluation and implementation of the technology infrastructure and campus IT operations for CT State Community College. Provides campus IT operations through regular site visits, direct engagement with campus IT teams, and ongoing assessment of infrastructure needs. Leads collaboration with customers, management, IT colleagues, vendors, and consultants to define and uphold service levels.
Job Duties
Lead the development and implementation of methodologies and practices that ensure a stable production environment, defined by high system availability, minimal downtime, robust disaster recovery protocols, and proactive system monitoring.
Lead, develop, create, and implement application systems and network systems, ensuring they are developed, maintained, and augmented using established methodologies and practices, with support from staff and direct reports.
Work with campus technical and functional staff to encourage business process reengineering associated with administrative system development.
Lead the implementation of administrative software systems related to enterprise applications, such as software deployment and patching.
Lead efforts to integrate activities with other IT units to ensure successful implementation and support of project efforts.
Provide sufficient and timely support to new systems development and implementation, working closely with campus‑based counterparts/liaisons.
Recommend software upgrades or add‑ons to support and enhance software systems, in collaboration with college staff.
Develop and maintain long‑term plans for administrative computing enhancements, upgrades, and future development.
Lead overall efforts in the design and implementation of new network systems and the successful transition to those systems.
Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.
Prepare and administer Administrative Technology Services budget.
Minimum Qualifications
Master’s degree in Computer Science, Information Systems, or a related discipline, together with four (4) or more years of professional level experience managing in an Information Systems department and two (2) or more years of experience in the supervision of others.
Demonstrated ability to direct the work of professional and technical staff in designing, developing, installing, operating, and maintaining complex administrative software systems.
Demonstrated ability to develop strategic plans for long‑term administrative computing needs.
Proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.
Excellent interpersonal oral and written communication skills and strong IT literacy skills (e.g., Microsoft Office suite).
Preferred Qualifications
CompTIA Security+ certification.
Experience working within a large, multi‑campus college or university system.
Salary & Benefits Minimum salary range: $95,698–$102,108 approximate annual. Salary will be based on the selected candidate’s qualifications such as education and job‑related experience, and internal equity. Benefits include generous leave policies, several retirement plans, comprehensive health insurance, and additional supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions To apply, submit a cover letter and resume. The cover letter may be entered as text in the corresponding box or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. Visit https://www.ct.edu/hr/jobs to apply. CT State CC is currently unable to sponsor work visas; applicants must be authorized to work in the United States on a full‑time basis.
Selection Procedure After the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date and time. Selected candidates will be contacted for interview, and finalists will be recommended for final selection and employment. The selection process may include practical exercises to evaluate candidates’ qualifications.
Background Screening All employment, if offered, is contingent upon proof of citizenship or employability under the Immigration and Control Act (IRCA) and the successful passing of a background check, including employer reference checks, criminal history record check, and, when appropriate, a financial or driving history check.
Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, mental disability, prior criminal record, race, religious creed, sex, sexual orientation, retaliation, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a‑80(b) or 46a‑81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/perprocedures, contact John‑Paul Chaisson‑Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860‑612‑7056 or jp‑cardenas@ct.edu. CSCC is an affirmative action/equal opportunity employer.
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December 10, 2025 |
Closing Date:
5:00 pm (EST) on Wednesday, January 7, 2026 |
Location:
CT State Community College, 185 Main Street, New Britain, CT 06051 |
Hours:
Full‑time, 35 hours per week |
Level:
Community College Professional 21, 12‑month, tenure track position
Position Summary Plans, manages, and coordinates the evaluation and implementation of the technology infrastructure and campus IT operations for CT State Community College. Provides campus IT operations through regular site visits, direct engagement with campus IT teams, and ongoing assessment of infrastructure needs. Leads collaboration with customers, management, IT colleagues, vendors, and consultants to define and uphold service levels.
Job Duties
Lead the development and implementation of methodologies and practices that ensure a stable production environment, defined by high system availability, minimal downtime, robust disaster recovery protocols, and proactive system monitoring.
Lead, develop, create, and implement application systems and network systems, ensuring they are developed, maintained, and augmented using established methodologies and practices, with support from staff and direct reports.
Work with campus technical and functional staff to encourage business process reengineering associated with administrative system development.
Lead the implementation of administrative software systems related to enterprise applications, such as software deployment and patching.
Lead efforts to integrate activities with other IT units to ensure successful implementation and support of project efforts.
Provide sufficient and timely support to new systems development and implementation, working closely with campus‑based counterparts/liaisons.
Recommend software upgrades or add‑ons to support and enhance software systems, in collaboration with college staff.
Develop and maintain long‑term plans for administrative computing enhancements, upgrades, and future development.
Lead overall efforts in the design and implementation of new network systems and the successful transition to those systems.
Foster and maintain good relationships with customers and IT colleagues to meet expected customer service levels.
Prepare and administer Administrative Technology Services budget.
Minimum Qualifications
Master’s degree in Computer Science, Information Systems, or a related discipline, together with four (4) or more years of professional level experience managing in an Information Systems department and two (2) or more years of experience in the supervision of others.
Demonstrated ability to direct the work of professional and technical staff in designing, developing, installing, operating, and maintaining complex administrative software systems.
Demonstrated ability to develop strategic plans for long‑term administrative computing needs.
Proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.
Excellent interpersonal oral and written communication skills and strong IT literacy skills (e.g., Microsoft Office suite).
Preferred Qualifications
CompTIA Security+ certification.
Experience working within a large, multi‑campus college or university system.
Salary & Benefits Minimum salary range: $95,698–$102,108 approximate annual. Salary will be based on the selected candidate’s qualifications such as education and job‑related experience, and internal equity. Benefits include generous leave policies, several retirement plans, comprehensive health insurance, and additional supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions To apply, submit a cover letter and resume. The cover letter may be entered as text in the corresponding box or uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered. Visit https://www.ct.edu/hr/jobs to apply. CT State CC is currently unable to sponsor work visas; applicants must be authorized to work in the United States on a full‑time basis.
Selection Procedure After the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be those best qualified based on the minimum and preferred qualifications and who have submitted all required documents by the closing date and time. Selected candidates will be contacted for interview, and finalists will be recommended for final selection and employment. The selection process may include practical exercises to evaluate candidates’ qualifications.
Background Screening All employment, if offered, is contingent upon proof of citizenship or employability under the Immigration and Control Act (IRCA) and the successful passing of a background check, including employer reference checks, criminal history record check, and, when appropriate, a financial or driving history check.
Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability, mental disability, prior criminal record, race, religious creed, sex, sexual orientation, retaliation, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a‑80(b) or 46a‑81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. For information regarding the nondiscrimination, disability, and Title IX policies/perprocedures, contact John‑Paul Chaisson‑Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, 860‑612‑7056 or jp‑cardenas@ct.edu. CSCC is an affirmative action/equal opportunity employer.
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