American Dental Association
Solutions Architect and Technical Analyst Digital Platforms
American Dental Association, Chicago, Illinois, United States, 60290
Solutions Architect and Technical Analyst Digital Platforms
Join to apply for the
Solutions Architect and Technical Analyst Digital Platforms
role at
American Dental Association
Who We Are:
It all starts with purpose. We are a purpose-driven nonprofit with a dynamic staff culture. With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA’s headquarters is located just steps from Chicago’s Magnificent Mile and close to public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Maryland area. We were named a
Top Workplace by the Chicago Tribune
in 2019 and 2021!
Job Responsibilities The Solutions Architect & Technical Analyst Digital Platforms is a senior hybrid role combining solution architecture, technical analysis, and hands‑on platform development to support and modernize the ADA’s digital ecosystem. This includes Sitecore, Sitefinity (BWT), ADA.org, Salesforce/Fonteva integrations, Azure hosting environments, and 53 state society websites.
This role serves as a critical bridge between business stakeholders, product owners, developers, and enterprise architecture leadership. The position leads requirements gathering, defines solution specifications, analyzes system behavior, and ensures stable daily operation of mission‑critical digital platforms.
The role includes hands‑on platform configuration, troubleshooting, and maintenance, as well as major contributions to long‑range modernization initiatives such as headless CMS and omni‑channel content delivery.
This position also serves as the designated acting technical lead in the absence of the Senior Enterprise Architect, providing continuity of architectural decision‑making, technical oversight, and cross‑team leadership to maintain the stability of ADA’s digital platforms.
Must Have
Bachelor’s degree or experience in lieu of degree
8 years of experience (or 12 years in lieu of a degree) in requirements gathering, business analysis, user story creation, technical documentation
Multi‑system troubleshooting and operational support
Azure hosting, DNS, cloud‑based architecture fundamentals
Validating cross‑system integrations (Salesforce Experience Cloud / Fonteva preferred)
Producing diagrams, technical specifications, and release documentation
Working in both Agile and Waterfall environments
CMS architecture, templates, components, workflows, pipelines
API/integration fundamentals and authentication flows
Web accessibility (WCAG 2.2) and security best practices; Azure monitoring, diagnostics, and performance analysis
UX/UI design principles and comfort reading Figma files
Verbal communication, writing, analytical, collaboration, presentation, self‑starter, results‑focused, prioritization, strategic, strong analytical and requirements elicitation skills
Structured problem‑solving and diagnostic thinking
Ability to bridge business needs with technical feasibility, coordinate across cross‑functional and vendor teams, self‑direction, and attention to detail
Proficiency in M365 (MS Office) and WordPress
Travel about twice per year for 1‑3 nights per trip for occasional team/on‑site meetings, vendor meetings, or professional training related to CMS/Azure
Position may require more than the standard number of hours of work within a workweek, may require before or after hours work, may require weekend work
Nice to Have
Sitecore certification(s) and/or advanced Sitecore training in architecture, administration, or development
Sitefinity certification or equivalent experience configuring multi‑site, multi‑tenant Sitefinity environments
Formal training and practical experience with Salesforce Experience Cloud and Fonteva AMS
Experience using Google Analytics/GA4
Familiarity with additional CMS platforms (e.g., Wix, Shopify, Drupal) and exposure to headless CMS architectures, content APIs, and omni‑channel content delivery patterns
Exposure to Azure DevOps or CI/CD pipelines
Experience supporting modernization or consolidation initiatives
Benefits
Promotes Work/Life Balance
Hybrid Work Schedule (2‑3 days from home)
Health insurance/dental reimbursement plan
Ample Paid time off
401(k)
Pension
Flexible Spending Account
Life insuranceTuition reimbursement
Paid Parental Leave
Pet Insurance
Student Loan Refinance
2 days off to work at a charity event of your choice
Equal Opportunity Employer
The ADA values a variety of backgrounds and experiences and is committed to providing equal employment opportunities to qualified job candidates. The ADA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status or any other characteristic.
The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@ada.org
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Engineering and Information Technology
Industries:
Non‑profit Organizations
#J-18808-Ljbffr
Solutions Architect and Technical Analyst Digital Platforms
role at
American Dental Association
Who We Are:
It all starts with purpose. We are a purpose-driven nonprofit with a dynamic staff culture. With a meaningful purpose, motivated staff, and excellent benefits, working here will definitely have you smiling! The ADA’s headquarters is located just steps from Chicago’s Magnificent Mile and close to public transportation. With more than 400 colleagues, the ADA Staff are some of the most talented people in the Chicago, Washington D.C., and Maryland area. We were named a
Top Workplace by the Chicago Tribune
in 2019 and 2021!
Job Responsibilities The Solutions Architect & Technical Analyst Digital Platforms is a senior hybrid role combining solution architecture, technical analysis, and hands‑on platform development to support and modernize the ADA’s digital ecosystem. This includes Sitecore, Sitefinity (BWT), ADA.org, Salesforce/Fonteva integrations, Azure hosting environments, and 53 state society websites.
This role serves as a critical bridge between business stakeholders, product owners, developers, and enterprise architecture leadership. The position leads requirements gathering, defines solution specifications, analyzes system behavior, and ensures stable daily operation of mission‑critical digital platforms.
The role includes hands‑on platform configuration, troubleshooting, and maintenance, as well as major contributions to long‑range modernization initiatives such as headless CMS and omni‑channel content delivery.
This position also serves as the designated acting technical lead in the absence of the Senior Enterprise Architect, providing continuity of architectural decision‑making, technical oversight, and cross‑team leadership to maintain the stability of ADA’s digital platforms.
Must Have
Bachelor’s degree or experience in lieu of degree
8 years of experience (or 12 years in lieu of a degree) in requirements gathering, business analysis, user story creation, technical documentation
Multi‑system troubleshooting and operational support
Azure hosting, DNS, cloud‑based architecture fundamentals
Validating cross‑system integrations (Salesforce Experience Cloud / Fonteva preferred)
Producing diagrams, technical specifications, and release documentation
Working in both Agile and Waterfall environments
CMS architecture, templates, components, workflows, pipelines
API/integration fundamentals and authentication flows
Web accessibility (WCAG 2.2) and security best practices; Azure monitoring, diagnostics, and performance analysis
UX/UI design principles and comfort reading Figma files
Verbal communication, writing, analytical, collaboration, presentation, self‑starter, results‑focused, prioritization, strategic, strong analytical and requirements elicitation skills
Structured problem‑solving and diagnostic thinking
Ability to bridge business needs with technical feasibility, coordinate across cross‑functional and vendor teams, self‑direction, and attention to detail
Proficiency in M365 (MS Office) and WordPress
Travel about twice per year for 1‑3 nights per trip for occasional team/on‑site meetings, vendor meetings, or professional training related to CMS/Azure
Position may require more than the standard number of hours of work within a workweek, may require before or after hours work, may require weekend work
Nice to Have
Sitecore certification(s) and/or advanced Sitecore training in architecture, administration, or development
Sitefinity certification or equivalent experience configuring multi‑site, multi‑tenant Sitefinity environments
Formal training and practical experience with Salesforce Experience Cloud and Fonteva AMS
Experience using Google Analytics/GA4
Familiarity with additional CMS platforms (e.g., Wix, Shopify, Drupal) and exposure to headless CMS architectures, content APIs, and omni‑channel content delivery patterns
Exposure to Azure DevOps or CI/CD pipelines
Experience supporting modernization or consolidation initiatives
Benefits
Promotes Work/Life Balance
Hybrid Work Schedule (2‑3 days from home)
Health insurance/dental reimbursement plan
Ample Paid time off
401(k)
Pension
Flexible Spending Account
Life insuranceTuition reimbursement
Paid Parental Leave
Pet Insurance
Student Loan Refinance
2 days off to work at a charity event of your choice
Equal Opportunity Employer
The ADA values a variety of backgrounds and experiences and is committed to providing equal employment opportunities to qualified job candidates. The ADA is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment in open positions without regard to race, ethnicity, gender, color, religion, sex, age, marital status, ancestry, citizenship, physical or mental disability, medical condition, veteran status or any other characteristic.
The American Dental Association is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@ada.org
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Engineering and Information Technology
Industries:
Non‑profit Organizations
#J-18808-Ljbffr