Samsung Electronics America
Sr. Director, Head of Category Management for CE
Samsung Electronics America, Englewood Cliffs, New Jersey, us, 07632
Position Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities The Head of category management for CE in ecommerce will be responsible for overall performance, business strategy, category management, GTM, business planning, and operations. This leader will align strategy with D2C and CE Leadership to drive ecommerce sales growth, share, and enhance the consumer experience across digital channels. This leader will manage the overall CE D2C P&L, including promotion development and execution, and deliver a best-in-class digital customer experience to grow D2C share for the CE business.
Oversee the Direct-to-consumer (B2C) business for CE, including category management, promotion planning and execution, GTM, business planning, and operations
Define and align the CE B2C category strategy with SEA E-commerce and CE Leadership
Lead communication and alignment with internal/external/HQ partnerships to align strategy and targets
Lead launches and GTM, providing clarity and driving decisions across all cross-functional teams
Serve as the Promotions Subject Matter Expert, optimizing and driving promotion effectiveness to drive both top-line and bottom-line growth by partnering with PM and finance teams
Collaborate with internal stakeholders across Merchandising, Product, UI/UX, Marketing, Engineering, Operations, Analytics, and Customer Service to create a best-in-class consumer experience and successful execution
Champion continuous improvement and optimization to drive growth with data-driven insights across the business including traffic, merchandising, funnel, promo, CEJ, fulfillment operations, and customer service
Drive alignment on monthly/quarterly/annual targets and quarterly strategic plan
Partner with LOB leadership and supply chain planning and aging
Lead CE business process and drive decisions for platform migration
Lead business reviews with Ecommerce, CE business and HQ
Think creatively, leverage data, and build insights to develop scalable products and promotions that drive business growth. Create business cases to accelerate category growth and develop functional capabilities for testing, learning, and iterating
Manage a high-performing team, focusing on scaling and developing talent to achieve business objectives
Work at all levels in the organization to translate business strategy to execution
Skills and Qualifications Minimum Qualifications:
16+ years of experience in ecommerce business, category management, business planning, digital sales & operations
Bachelor's degree required; an MBA from a top-tier college will be a plus
Prior experience of working with consumer electronics/telecom/technology/retail companies is highly desired
Minimum 4 years of Supply chain/business planning experience for e-commerce preferred
Minimum 10+ years of people management experience is needed
Prior experience in eCommerce business practices and operations. Digital UI/UX enhancements are a plus
Experience in leading cross-functional teams and matrixed organizations
Must have strong analytical, data-driven problem-solving with critical thinking and decision-making skills
Must be knowledgeable with e-commerce technologies/platforms and analytics
Exposure and knowledge of AI and its applications for e-commerce is a plus
Ability to work under pressure and deadlines. In addition, one must be able to manage multiple projects and often competing priorities.
Entrepreneurial spirit and excellent communication skills (verbal and written)
Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
The salary range for this role is expected to be between $258,000 and $319,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities The Head of category management for CE in ecommerce will be responsible for overall performance, business strategy, category management, GTM, business planning, and operations. This leader will align strategy with D2C and CE Leadership to drive ecommerce sales growth, share, and enhance the consumer experience across digital channels. This leader will manage the overall CE D2C P&L, including promotion development and execution, and deliver a best-in-class digital customer experience to grow D2C share for the CE business.
Oversee the Direct-to-consumer (B2C) business for CE, including category management, promotion planning and execution, GTM, business planning, and operations
Define and align the CE B2C category strategy with SEA E-commerce and CE Leadership
Lead communication and alignment with internal/external/HQ partnerships to align strategy and targets
Lead launches and GTM, providing clarity and driving decisions across all cross-functional teams
Serve as the Promotions Subject Matter Expert, optimizing and driving promotion effectiveness to drive both top-line and bottom-line growth by partnering with PM and finance teams
Collaborate with internal stakeholders across Merchandising, Product, UI/UX, Marketing, Engineering, Operations, Analytics, and Customer Service to create a best-in-class consumer experience and successful execution
Champion continuous improvement and optimization to drive growth with data-driven insights across the business including traffic, merchandising, funnel, promo, CEJ, fulfillment operations, and customer service
Drive alignment on monthly/quarterly/annual targets and quarterly strategic plan
Partner with LOB leadership and supply chain planning and aging
Lead CE business process and drive decisions for platform migration
Lead business reviews with Ecommerce, CE business and HQ
Think creatively, leverage data, and build insights to develop scalable products and promotions that drive business growth. Create business cases to accelerate category growth and develop functional capabilities for testing, learning, and iterating
Manage a high-performing team, focusing on scaling and developing talent to achieve business objectives
Work at all levels in the organization to translate business strategy to execution
Skills and Qualifications Minimum Qualifications:
16+ years of experience in ecommerce business, category management, business planning, digital sales & operations
Bachelor's degree required; an MBA from a top-tier college will be a plus
Prior experience of working with consumer electronics/telecom/technology/retail companies is highly desired
Minimum 4 years of Supply chain/business planning experience for e-commerce preferred
Minimum 10+ years of people management experience is needed
Prior experience in eCommerce business practices and operations. Digital UI/UX enhancements are a plus
Experience in leading cross-functional teams and matrixed organizations
Must have strong analytical, data-driven problem-solving with critical thinking and decision-making skills
Must be knowledgeable with e-commerce technologies/platforms and analytics
Exposure and knowledge of AI and its applications for e-commerce is a plus
Ability to work under pressure and deadlines. In addition, one must be able to manage multiple projects and often competing priorities.
Entrepreneurial spirit and excellent communication skills (verbal and written)
Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
The salary range for this role is expected to be between $258,000 and $319,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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