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CollisionRight

General Manager

CollisionRight, Westerville, Ohio, United States, 43082

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General Manager – Collision Repair Location: Rife’s Autobody – Westerville, OH

Why Join Us – CollisionRight At CollisionRight, we believe in more than just repairing vehicles—we’re restoring confidence, pride, and performance for every customer we serve.

Role Overview As General Manager, you’ll own daily operations, profitability, and team performance while setting the standard for customer experience and repair quality.

What You’ll Do

Lead center operations: estimators, body technicians, painters, parts & service, maintenance teams.

Own full P&L: cash control & security, labor & staffing management, supply & materials cost controls.

Forecast goals & drive results: manage KPI performance, coach teams to exceed benchmarks.

Hire, train, develop, retain top talent.

Build and maintain strong insurance partner relationships.

Deliver exceptional customer experience to drive repeat and referral business.

Oversee estimate accuracy, repair quality, cycle time, supplement control.

Monitor technician productivity & payroll alignment, vehicle progress & safety compliance.

Own quality control & comeback prevention.

Resolve customer concerns with urgency and professionalism.

Control accounts receivable.

Ensure compliance with OSHA, environmental & hazardous waste regulations.

Drive continuous improvement through technical training, equipment & tool investments.

Maintain a professional, leader-level appearance at all times.

What We’re Looking For

High School Diploma or equivalent (required).

Bachelor’s Degree preferred.

Minimum 3 years of management experience in collision repair.

Valid driver’s license.

Strong leadership presence: excellent communication skills, proven people‑development ability.

Deep understanding of estimating, production flow, customer service, insurance relations.

Results‑driven, accountable, process‑focused.

Benefits

Competitive pay and bonus opportunities.

Paid holidays, floating holidays, and PTO.

Comprehensive medical, dental, and vision insurance.

Company‑paid life insurance.

Supplemental insurance & disability coverage.

401(k) with company match.

Paid parental leave.

Paid training and ongoing career development.

A supportive, performance‑driven leadership environment.

Why You’ll Love It Here

You’ll have real ownership & real authority.

You’ll lead a skilled, motivated production team.

You’ll be backed by strong operational support, ongoing leadership development, investment in technology & tools.

This is not just a job—it’s a career leadership platform.

Ready to Lead? Apply today and take the wheel as a General Manager who makes a real impact.

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