HCA Healthcare
Patient Access Director Opportunity
This position is incentive eligible. As a Patient Access Director with Fairview Park Hospital, you can be a part of an organization that is devoted to giving back! Fairview Park Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and Consumer Discounts. Retirement readiness, rollover assistance services and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Fairview Park Hospital family! We are looking for an enthusiastic Patient Access Director to help us reach our goals. Unlock your potential! As the Patient Access Director (Hospital Based), you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center (SSC) and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will: Oversee facility operations of Patient Access functions (e.g. pre-registration, benefit verification, pre-authorization, admission/registration, service pre-payment, etc.) to ensure daily operations are maintained according to standard. Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations. Serve as the primary liaison between the SSC and the Facility. Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in SSC Service Level Agreements. Inform Regional Patient Access Director of any significant issues in the Patient Access area (e.g., Pre-registration delays, pre-authorization backlogs, etc.) Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate. What qualifications you will need: Bachelor's degree in business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's degree program or equivalent work experience with CEO approval. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. Be a part of an organization that invests in you! We are reviewing applications for our Patient Access Director opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This position is incentive eligible. As a Patient Access Director with Fairview Park Hospital, you can be a part of an organization that is devoted to giving back! Fairview Park Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more. Consumer discounts through Abenity and Consumer Discounts. Retirement readiness, rollover assistance services and preferred banking partnerships. Education assistance (tuition, student loan, certification support, dependent scholarships). Colleague recognition program. Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence). Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Fairview Park Hospital family! We are looking for an enthusiastic Patient Access Director to help us reach our goals. Unlock your potential! As the Patient Access Director (Hospital Based), you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center (SSC) and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will: Oversee facility operations of Patient Access functions (e.g. pre-registration, benefit verification, pre-authorization, admission/registration, service pre-payment, etc.) to ensure daily operations are maintained according to standard. Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations. Serve as the primary liaison between the SSC and the Facility. Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in SSC Service Level Agreements. Inform Regional Patient Access Director of any significant issues in the Patient Access area (e.g., Pre-registration delays, pre-authorization backlogs, etc.) Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate. What qualifications you will need: Bachelor's degree in business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's degree program or equivalent work experience with CEO approval. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. Be a part of an organization that invests in you! We are reviewing applications for our Patient Access Director opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.