HCA Healthcare
Patient Access Director
This position is incentive eligible. Do you have the career opportunities as a Patient Access Director you want with your current employer? We have an exciting opportunity for you to join The Woman's Hospital of Texas, which is part of the nation's leading provider of healthcare services, HCA Healthcare. The Woman's Hospital of Texas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing are also provided. There is a 401(k) Plan with a 100% match on 3% to 9% of pay, an Employee Stock Purchase Plan with 10% off HCA Healthcare stock, family support through fertility and family building benefits, and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more are available. Consumer discounts through Abenity and Consumer Discounts are also provided. Retirement readiness, rollover assistance services and preferred banking partnerships are available, along with education assistance, colleague recognition program and time away from work program. Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Access Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications
As the Patient Access Director (Hospital Based), you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center (SSC) and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will: Oversee facility operations of Patient Access functions to ensure daily operations are maintained according to standard Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations Serve as the primary liaison between the SSC and the Facility Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in SSC Service Level Agreements Inform Regional Patient Access Director of any significant issues in the Patient Access area Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate What qualifications you will need: Bachelor's Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's Degree program or equivalent work experience with CEO approval. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This position is incentive eligible. Do you have the career opportunities as a Patient Access Director you want with your current employer? We have an exciting opportunity for you to join The Woman's Hospital of Texas, which is part of the nation's leading provider of healthcare services, HCA Healthcare. The Woman's Hospital of Texas offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing are also provided. There is a 401(k) Plan with a 100% match on 3% to 9% of pay, an Employee Stock Purchase Plan with 10% off HCA Healthcare stock, family support through fertility and family building benefits, and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more are available. Consumer discounts through Abenity and Consumer Discounts are also provided. Retirement readiness, rollover assistance services and preferred banking partnerships are available, along with education assistance, colleague recognition program and time away from work program. Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Access Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications
As the Patient Access Director (Hospital Based), you are responsible for the daily operations of all functions and serve as the liaison between the Shared Services Center (SSC) and the facility. You will integrate the department's services with the hospital's primary functions, develop/implement policies and procedures that guide or support service, assess and improve department performance, and ensure orientation and continuing education of departmental staff. As the facility-based leader, you may recommend resources/space needed by the department and may participate in the selection of outside services. You interpret policies and procedures, recommend changes as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. In this role, you will: Oversee facility operations of Patient Access functions to ensure daily operations are maintained according to standard Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations Serve as the primary liaison between the SSC and the Facility Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in SSC Service Level Agreements Inform Regional Patient Access Director of any significant issues in the Patient Access area Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate What qualifications you will need: Bachelor's Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor's Degree program or equivalent work experience with CEO approval. Minimum 5 years of healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.