Reverb
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Systems Administrator
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Reverb Join to apply for the
Systems Administrator
role at
Reverb Get AI-powered advice on this job and more exclusive features. This range is provided by Reverb. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$76,000.00/yr - $98,000.00/yr About Reverb Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear. We love working at Reverb because we’re making the world more musical—through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a “Best Place to Work” by Built in Chicago and a “Top Workplace'' by the Chicago Tribune. About the role Reverb is looking for a Systems Administrator to join our team of enthusiastic IT administrators and support specialists. We are a small but mighty team that value collaboration, authenticity, feedback, creative problem-solving, humility, and trust. We understand how meaningful technology is for Reverb and are passionate about making it sing in harmony with our company goals and employees. We are looking for an individual who is able to take charge and assist in strategic IT projects as well as support our day-to-day by creating automations that improve our IT help desk. The role is best filled by a self-starter who thrives in a fast-paced environment and enjoys solving complex problems. You will operate as a trusted advisor and technical project coordinator, a mentor for the IT Support team, and provide multi-functional support for technical and non-technical internal users at Reverb. The successful candidate will be comfortable in a dynamic environment with significant and exciting changes that interact with diverse groups. You will work with teams across Reverb to build thoughtful solutions that balance our operational needs, customer experience, and business requirements. We care deeply about encouraging an environment that promotes fulfilling and impactful work. You’ll play an active role in selecting the projects and initiatives that are both exciting to you as well as meaningful to our employee experience. This is a full-time, hybrid position reporting to the Engineering Manager, IT & Security as a member of the IT Operations team.
Hybrid team members are expected to work from our Chicago office 1-3 times per week, depending on team norms. Responsibilities Responsible for the support of business applications, including but not limited to G Suite, Jamf Pro, Okta, Slack, and GitHub Implementing and maintaining an enterprise Meraki network (AWS VPN/Radius), IDP (Okta), SaaS Architecture, AWS, Google Cloud Platform, and OS delivery systems for internal use Lead software updates/patch management via Jamf Pro Pair with members of the infrastructure and security team on company-wide projects and critical issues Find opportunities to reduce toil and lessen the support and operations load on the team Share responsibility for the operations and support of our corporate AV systems Function as a domain guide for the IT team. Act as Tier 2 in the support functions of the help desk team Refine team processes and workflows; automation of time-consuming processes Document policy, procedure, and technical instructions Requirements You are a resourceful, adaptable, and confident person who will help make our remote and in-person office a happy and productive environment. To be successful in the role, you have: Strong background in systems administration and handling medium to large enterprises Familiarity in cloud computing, including Google Cloud and AWS Knowledge of MacOS command line and common tools Background of utilizing scripting languages, automation tooling, and/or workflow orchestration Proficiency in connecting third-party SAML/SSO applications to an identity provider Proven ability to lead and drive projects to completion Superb communication skills in person, via email/tickets/project blueprints, and Slack Talent for providing domain expertise and crafting educational moments with other team members Aptitude for working through difficult situations and finding compromises Nice to Have Experience working with Meraki or other on premise networking infrastructure Demonstrated ability to support audio/visual systems for meetings, presentations, and video conferences, including technical displays, conferencing platforms, and integrated AV equipment Working knowledge of MDM technologies, such as Jamf Additional Information Remote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description. Reverb offers a comprehensive total rewards package that combines base, bonus, and an array of benefits. Some of our key benefits include but are not limited to the following: 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care. Life, AD&D, and supplemental long-and short-term disability insurance A matching 401(k) A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft 18 weeks of gender-neutral parental leave for the birth or adoption of a child Up to $25,000 reimbursement of adoption and/or surrogacy related expenses Paid sabbatical program Ways to give back to your community through a charitable contribution match and volunteer time off At Reverb, we believe that an equitable and inclusive workplace where people from all backgrounds can come, stay and thrive makes us a more relevant and resilient company. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply! The pay range for this role is: 76,000 - 98,000 USD per year (Chicago) Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Musicians and Technology, Information and Media Referrals increase your chances of interviewing at Reverb by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “System Administrator” roles.
Chicago, IL $90,000.00-$110,000.00 1 week ago Des Plaines, IL $65,000.00-$80,000.00 2 weeks ago Chicago, IL $51,000.00-$95,000.00 1 day ago Elk Grove Village, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $85,000.00-$105,000.00 4 weeks ago Chicago, IL $90,000.00-$105,000.00 3 weeks ago Chicago, IL $90,000.00-$95,000.00 6 days ago Chicago, IL $78,870.00-$103,191.00 6 days ago Chicago, IL $87,000.00-$111,000.00 2 weeks ago System Administrator (Level 2.5) – Hybrid
Arlington Heights, IL $80,000.00-$90,000.00 4 days ago Chicago, IL $90,000.00-$110,000.00 1 week ago Schaumburg, IL $70,000.00-$90,000.00 1 month ago Chicago, IL $85,750.00-$109,500.00 5 months ago Chicago, IL $70,000.00-$75,000.00 1 month ago Downers Grove, IL $100,000.00-$120,000.00 1 month ago Senior Discovery IT System Administrator (Top Secret Clearance Required)
Chicago, IL $160,579.80-$231,948.60 3 weeks ago Chicago, IL $59,500.00-$70,000.00 6 days ago Chicago, IL $90,000.00-$110,000.00 2 weeks ago Chicago, IL $77,000.00-$98,000.00 6 days ago Support Desk Level 2 - Information Technology MSP Chicago, IL
Evanston, IL $99,825.00-$126,000.00 1 week ago Chicago, IL $100,000.00-$135,000.00 16 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Systems Administrator
role at
Reverb Join to apply for the
Systems Administrator
role at
Reverb Get AI-powered advice on this job and more exclusive features. This range is provided by Reverb. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$76,000.00/yr - $98,000.00/yr About Reverb Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear. We love working at Reverb because we’re making the world more musical—through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a “Best Place to Work” by Built in Chicago and a “Top Workplace'' by the Chicago Tribune. About the role Reverb is looking for a Systems Administrator to join our team of enthusiastic IT administrators and support specialists. We are a small but mighty team that value collaboration, authenticity, feedback, creative problem-solving, humility, and trust. We understand how meaningful technology is for Reverb and are passionate about making it sing in harmony with our company goals and employees. We are looking for an individual who is able to take charge and assist in strategic IT projects as well as support our day-to-day by creating automations that improve our IT help desk. The role is best filled by a self-starter who thrives in a fast-paced environment and enjoys solving complex problems. You will operate as a trusted advisor and technical project coordinator, a mentor for the IT Support team, and provide multi-functional support for technical and non-technical internal users at Reverb. The successful candidate will be comfortable in a dynamic environment with significant and exciting changes that interact with diverse groups. You will work with teams across Reverb to build thoughtful solutions that balance our operational needs, customer experience, and business requirements. We care deeply about encouraging an environment that promotes fulfilling and impactful work. You’ll play an active role in selecting the projects and initiatives that are both exciting to you as well as meaningful to our employee experience. This is a full-time, hybrid position reporting to the Engineering Manager, IT & Security as a member of the IT Operations team.
Hybrid team members are expected to work from our Chicago office 1-3 times per week, depending on team norms. Responsibilities Responsible for the support of business applications, including but not limited to G Suite, Jamf Pro, Okta, Slack, and GitHub Implementing and maintaining an enterprise Meraki network (AWS VPN/Radius), IDP (Okta), SaaS Architecture, AWS, Google Cloud Platform, and OS delivery systems for internal use Lead software updates/patch management via Jamf Pro Pair with members of the infrastructure and security team on company-wide projects and critical issues Find opportunities to reduce toil and lessen the support and operations load on the team Share responsibility for the operations and support of our corporate AV systems Function as a domain guide for the IT team. Act as Tier 2 in the support functions of the help desk team Refine team processes and workflows; automation of time-consuming processes Document policy, procedure, and technical instructions Requirements You are a resourceful, adaptable, and confident person who will help make our remote and in-person office a happy and productive environment. To be successful in the role, you have: Strong background in systems administration and handling medium to large enterprises Familiarity in cloud computing, including Google Cloud and AWS Knowledge of MacOS command line and common tools Background of utilizing scripting languages, automation tooling, and/or workflow orchestration Proficiency in connecting third-party SAML/SSO applications to an identity provider Proven ability to lead and drive projects to completion Superb communication skills in person, via email/tickets/project blueprints, and Slack Talent for providing domain expertise and crafting educational moments with other team members Aptitude for working through difficult situations and finding compromises Nice to Have Experience working with Meraki or other on premise networking infrastructure Demonstrated ability to support audio/visual systems for meetings, presentations, and video conferences, including technical displays, conferencing platforms, and integrated AV equipment Working knowledge of MDM technologies, such as Jamf Additional Information Remote-eligible roles (as indicated in the location header of each job description) are available in all U.S. states except Alaska and Hawaii. Remote roles are currently only available within the U.S. unless otherwise specified in the specific job description. Reverb offers a comprehensive total rewards package that combines base, bonus, and an array of benefits. Some of our key benefits include but are not limited to the following: 100% paid premiums for medical, dental, and vision coverage for the employee, spouse or domestic partner, and all eligible dependents. Medical coverage includes gender affirming care. Life, AD&D, and supplemental long-and short-term disability insurance A matching 401(k) A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays Professional development and continued learning opportunities through access to mentoring, 1:1 coaching, and platforms like Skillsoft 18 weeks of gender-neutral parental leave for the birth or adoption of a child Up to $25,000 reimbursement of adoption and/or surrogacy related expenses Paid sabbatical program Ways to give back to your community through a charitable contribution match and volunteer time off At Reverb, we believe that an equitable and inclusive workplace where people from all backgrounds can come, stay and thrive makes us a more relevant and resilient company. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply! The pay range for this role is: 76,000 - 98,000 USD per year (Chicago) Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Musicians and Technology, Information and Media Referrals increase your chances of interviewing at Reverb by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “System Administrator” roles.
Chicago, IL $90,000.00-$110,000.00 1 week ago Des Plaines, IL $65,000.00-$80,000.00 2 weeks ago Chicago, IL $51,000.00-$95,000.00 1 day ago Elk Grove Village, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $85,000.00-$105,000.00 4 weeks ago Chicago, IL $90,000.00-$105,000.00 3 weeks ago Chicago, IL $90,000.00-$95,000.00 6 days ago Chicago, IL $78,870.00-$103,191.00 6 days ago Chicago, IL $87,000.00-$111,000.00 2 weeks ago System Administrator (Level 2.5) – Hybrid
Arlington Heights, IL $80,000.00-$90,000.00 4 days ago Chicago, IL $90,000.00-$110,000.00 1 week ago Schaumburg, IL $70,000.00-$90,000.00 1 month ago Chicago, IL $85,750.00-$109,500.00 5 months ago Chicago, IL $70,000.00-$75,000.00 1 month ago Downers Grove, IL $100,000.00-$120,000.00 1 month ago Senior Discovery IT System Administrator (Top Secret Clearance Required)
Chicago, IL $160,579.80-$231,948.60 3 weeks ago Chicago, IL $59,500.00-$70,000.00 6 days ago Chicago, IL $90,000.00-$110,000.00 2 weeks ago Chicago, IL $77,000.00-$98,000.00 6 days ago Support Desk Level 2 - Information Technology MSP Chicago, IL
Evanston, IL $99,825.00-$126,000.00 1 week ago Chicago, IL $100,000.00-$135,000.00 16 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr