Salesforce, Inc..
Program Management Senior Lead
Salesforce, Inc.., San Francisco, California, United States, 94199
Job title: Data Automation Program Manager Lead!
Are you a highly skilled Senior Technical Program Manager with a passion for driving large-scale, cross-functional Product-Led Growth programs? The C360 Data Automation team is looking for a dynamic leader with strong technical and business acumen, outstanding delivery planning and execution skills, and the ability to communicate effectively across a broad set of stakeholders and partner delivery teams. If you have a clear understanding of program vision and can implement mechanisms to track and monitor progress across contributing teams, we want to hear from you!
Your Impact - Responsibilities:
Program Vision and Goals: Collaborate with Product Management, Engineering, Architecture, and Business stakeholders to ensure each program has a clear vision, outlined goals, and defined success metrics.
Efficient Operations:
Host regular status meetings and other program ceremonies to ensure efficient collaboration across contributing teams.
Aligned Deliverables:
Ensure deliverables are aligned across contributing teams with committed timelines for owned programs.
Dependency Management:
Identify, document, track, and monitor dependencies across contributing teams for successful program planning and execution.
Decision Making and Escalation:
Implement decision-making, escalation, and change control processes for owned programs.
Collaborative Environment:
Foster a transparent environment by hosting program retrospectives after critical milestones and upon program closure to continuously improve delivery processes.
Blocker Resolution: Assess, track, and resolve blockers to the delivery of program goals.
Risk Management:
Assess, document, and communicate risks to program delivery to appropriate stakeholders and partner with delivery teams on implementing mitigation plans.
Clear Communication:
Provide transparent communication to leadership, stakeholders, and co-delivery teams regarding program health, progression, and critical milestones using key systems, channels, and templates.
Agile Methodologies:
Manage all aspects of delivery for multiple (2+) product scrum teams simultaneously, leveraging Agile methodologies.
Productivity Improvement:
Improve the productivity of product scrum teams by monitoring key metrics, hosting team retros, and acting upon process enhancements.
Program Collateral:
Create and maintain all program collateral, including project plans and weekly status reports.
Minimum Qualifications:
Educational Background:
Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field.
Experience:
8+ years of experience in enterprise software/technical program management.
Software Development Lifecycle:
Deep understanding of the software development lifecycle and the ability to apply agile methodologies effectively in dynamic environments.
Leadership Skills:
Proven ability to lead cross-functional teams, manage multiple projects simultaneously, and drive complex initiatives to successful completion.
Communication Skills:
Excellent communication skills with the ability to effectively translate technical concepts for non-technical stakeholders.
Stakeholder Management:
Exceptional stakeholder management skills with the ability to influence and align teams and leaders without direct authority.
Required Qualifications
Deep expertise in marketing technology stacks, CRM platforms (Salesforce preferred), and marketing data models.
At least 3 years working in Salesforce Data Cloud or other Customer Data Platforms (CDP).
Proven experience leading cross-functional initiatives to implement data governance in partnership with Platform Operations.
Demonstrated ability to effectively manage technically complex programs with high ambiguity, multiple dependencies, and parallel workstream.
Strong analytical and problem-solving skills, with a proven track record of proactively identifying and resolving program risks.
Ability to operate as a “single-threaded owner,” taking full accountability for program outcomes from initiation through execution
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Program Vision and Goals: Collaborate with Product Management, Engineering, Architecture, and Business stakeholders to ensure each program has a clear vision, outlined goals, and defined success metrics.
Efficient Operations:
Host regular status meetings and other program ceremonies to ensure efficient collaboration across contributing teams.
Aligned Deliverables:
Ensure deliverables are aligned across contributing teams with committed timelines for owned programs.
Dependency Management:
Identify, document, track, and monitor dependencies across contributing teams for successful program planning and execution.
Decision Making and Escalation:
Implement decision-making, escalation, and change control processes for owned programs.
Collaborative Environment:
Foster a transparent environment by hosting program retrospectives after critical milestones and upon program closure to continuously improve delivery processes.
Blocker Resolution: Assess, track, and resolve blockers to the delivery of program goals.
Risk Management:
Assess, document, and communicate risks to program delivery to appropriate stakeholders and partner with delivery teams on implementing mitigation plans.
Clear Communication:
Provide transparent communication to leadership, stakeholders, and co-delivery teams regarding program health, progression, and critical milestones using key systems, channels, and templates.
Agile Methodologies:
Manage all aspects of delivery for multiple (2+) product scrum teams simultaneously, leveraging Agile methodologies.
Productivity Improvement:
Improve the productivity of product scrum teams by monitoring key metrics, hosting team retros, and acting upon process enhancements.
Program Collateral:
Create and maintain all program collateral, including project plans and weekly status reports.
Minimum Qualifications:
Educational Background:
Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field.
Experience:
8+ years of experience in enterprise software/technical program management.
Software Development Lifecycle:
Deep understanding of the software development lifecycle and the ability to apply agile methodologies effectively in dynamic environments.
Leadership Skills:
Proven ability to lead cross-functional teams, manage multiple projects simultaneously, and drive complex initiatives to successful completion.
Communication Skills:
Excellent communication skills with the ability to effectively translate technical concepts for non-technical stakeholders.
Stakeholder Management:
Exceptional stakeholder management skills with the ability to influence and align teams and leaders without direct authority.
Required Qualifications
Deep expertise in marketing technology stacks, CRM platforms (Salesforce preferred), and marketing data models.
At least 3 years working in Salesforce Data Cloud or other Customer Data Platforms (CDP).
Proven experience leading cross-functional initiatives to implement data governance in partnership with Platform Operations.
Demonstrated ability to effectively manage technically complex programs with high ambiguity, multiple dependencies, and parallel workstream.
Strong analytical and problem-solving skills, with a proven track record of proactively identifying and resolving program risks.
Ability to operate as a “single-threaded owner,” taking full accountability for program outcomes from initiation through execution
#J-18808-Ljbffr