Hustle Notice Biz
Call Center Customer Service Agent
Job Title: Call Center Customer Service Agent Location: Miami, FL Job Type: Full-Time About Us
We are seeking a Call Center Customer Service Agent who is passionate about providing exceptional service to our valued customers. As a key member of our customer service team, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive experience. Key Responsibilities
Answer incoming customer calls promptly and professionally Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely manner Document customer interactions and update account information Conduct follow-up calls to ensure customer satisfaction after resolving issues Collaborate with team members to improve service processes and customer experience Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus Proven experience in a customer service role, preferably in a call center Excellent verbal and written communication skills Strong problem-solving skills and ability to think critically Familiarity with CRM software and telephone systems Ability to handle high call volumes with professionalism Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment. About Hustle Notice Biz
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Job Title: Call Center Customer Service Agent Location: Miami, FL Job Type: Full-Time About Us
We are seeking a Call Center Customer Service Agent who is passionate about providing exceptional service to our valued customers. As a key member of our customer service team, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive experience. Key Responsibilities
Answer incoming customer calls promptly and professionally Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely manner Document customer interactions and update account information Conduct follow-up calls to ensure customer satisfaction after resolving issues Collaborate with team members to improve service processes and customer experience Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus Proven experience in a customer service role, preferably in a call center Excellent verbal and written communication skills Strong problem-solving skills and ability to think critically Familiarity with CRM software and telephone systems Ability to handle high call volumes with professionalism Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment. About Hustle Notice Biz
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.