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Liberty Mutual Insurance

Senior Claims Specialist - Commercial Rideshare Litigation Injury Adjuster

Liberty Mutual Insurance, Boston, Massachusetts, us, 02298

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Senior Claims Specialist - Commercial Rideshare Litigation Injury Adjuster Liberty Mutual Insurance

is seeking a

Senior Claims Specialist

to handle complex commercial rideshare claims.

Hybrid work environment: remote for focused tasks with in‑person collaboration twice per month (within 50 miles of specified offices).

Pay Range $74,000 - $139,000 per year (Base pay range).

Responsibilities

Plan and conduct investigations of claims (interviews, evidence collection, chain‑of‑custody).

Refer to subrogation group or Special Investigations Unit as appropriate.

Assess policy coverage, notify insured of issues, establish reserve requirements and adjust reserves.

Assess damages, negotiate settlements within authority limits.

Coordinate litigation activities, attend trials as company representative.

Act as senior technical professional, mentor and train team members.

Participate in Quality Review process.

Participate in Suit Committees, Roundtables, Arbitrations, Mediations, field investigations, closed file reviews.

Perform other duties as assigned.

Qualifications

Excellent interpersonal skills for communication and negotiation.

Demonstrated leadership and time management skills.

Expert knowledge in claims case handling, legal liability, insurance policy coverage, state tort laws; minimum 4‑6 years of related experience, including at least two years in a team leader capacity.

Licensing required in some states.

About Us We create a workplace where everyone feels valued and supported. Our focus on inclusion, comprehensive benefits, flexibility, professional development, and community impact drives us.

Pay Philosophy The starting salary range reflects skills, experience, education, certifications, and location. Opportunities for progression and bonuses are available.

Benefits Overview Benefits support life and well-being; info available at https://LMI.co/Benefits.

Equal Opportunity Employer Liberty Mutual is an equal opportunity employer.

Discrimination Prohibited We will not tolerate discrimination on various grounds including race, gender, etc.

Fair Chance Notices

California

Los Angeles Incorporated

Los Angeles Unincorporated

Philadelphia

San Francisco

Seniority Level Not Applicable

Employment Type Full-time

Job Function Customer Service

Industry Insurance

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